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  • 1.  Cognos Audit Extension: still unsupported because it is an as-is application

    Posted Tue July 08, 2025 06:06 AM

    Hi,

    Do you use Cognos Audit Extension? If yes, would you share your experience with this part of the product! Anything related to troubleshooting would be fine.

    BTW, it is strange to have a file called c10AuditExtensionNOTES.odt (created in 2010, and updated in 2011) in cognos_directory\samples\AuditExtension\docs


    Note there is a technical note for 11.2.4 to 12.1.0 releases on IBM Support : IBM Cognos Analytics - Audit Extension Reports and Models


    Do you know if this will become supported in a near future?

    Best regards,



    ------------------------------
    Patrick Neveu
    BSL Consulting
    IBM Champion
    ------------------------------


  • 2.  RE: Cognos Audit Extension: still unsupported because it is an as-is application

    Posted Wed July 09, 2025 02:45 AM

    I did install it as it looked like it would give us more information than the standard Audit reports and some degree of access into the Content Store that we currently have to guess at tables/joins/fields etc to get meaningful information out.

    Tables were created and seemed to work Ok. BUT...being a non-US customer it seems the underlying tables and processes are built for US dates, so it worked OK for the first 12 days of the month and threw errors from then onwards.

    As there is no support for it and I'm not allowed database access to verify anything, it was dropped.



    ------------------------------
    Andy Ellis
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  • 3.  RE: Cognos Audit Extension: still unsupported because it is an as-is application

    Posted Thu July 10, 2025 11:50 AM

    Hi Andy,

    did you have a look at IBM Cognos Analytics License Tracker (ICALT)? 

    You find the documentation and package at https://ibm.box.com/v/ICALT-Public-Information. ICALT is mainly to track the authorized user licenses but have also administrative reports.

    If you want to do a test just send an email so I can create a test-key for you.



    ------------------------------
    Michael Haaß
    IBM
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  • 4.  RE: Cognos Audit Extension: still unsupported because it is an as-is application

    Posted Thu July 10, 2025 12:28 PM

    Hi Michael,

    Audit Extension is free of charge (shipped with the product), it seems that IBM Cognos Analytics License Tracker (ICALT) needs a license to be run in "full" mode.

    Audit Extension is not supported. ICALT is not supported neither.

    Our customers are looking for supported features, specially from IBM. My 2 cents.

    Best regards,



    ------------------------------
    Patrick Neveu
    BSL Consulting
    IBM Champion
    ------------------------------



  • 5.  RE: Cognos Audit Extension: still unsupported because it is an as-is application

    Posted Fri July 11, 2025 02:30 AM

    Well said Patrick

    It's not rocket science, especially as they have gone to the trouble of creating the tables, reports etc already. 

    After all, it is something that should have been in the product as standard anyway.

    They've added the System Health Checks reports in recent times, so they can add these admin type features if they wished.



    ------------------------------
    Andy Ellis
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  • 6.  RE: Cognos Audit Extension: still unsupported because it is an as-is application

    Posted 8 days ago

    Hi,

    I've used IBM Ideas for this issue. 

    You can vote for this idea: Cognos Audit Extension should be totally supported with Cognos Analytics.

    Best regards,



    ------------------------------
    Patrick Neveu
    BSL Consulting
    IBM Champion
    ------------------------------



  • 7.  RE: Cognos Audit Extension: still unsupported because it is an as-is application

    Posted 7 days ago

    Hi Patrick,

    although this is an "as-is" sample, I'd expect that IBM Spport should field your call as long as it falls under this "as-is" category.
    See blue bar in the mauals, e.g. https://www.ibm.com/docs/en/cognos-analytics/12.1.0?topic=samples-cognos-analytics-base.

    However still kind of vage: "You can use these samples as-is (supported by IBM), or you can modify/extend these samples to suit your business needs (not supported). ", so understand your intension to log the idea. 



    ------------------------------
    Gertrud Lohwasser
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  • 8.  RE: Cognos Audit Extension: still unsupported because it is an as-is application

    Posted 6 days ago

    Hi Gertrud,

    In IBM Cognos Analytics - Audit Extension Reports and Models article, you can read: "The IBM Cognos Audit Extension is an as-is application. This means Customer Support does not field calls on this application."

    Regarding the samples, if you use them not changed/not modified it is supported. This is unexpected because I think the samples are made to be modified/updated!

    Best regards,



    ------------------------------
    Patrick Neveu
    BSL Consulting
    IBM Champion
    ------------------------------