Hi All,

Just need a favor on the issue we are currently experiencing for one of the cognos analytics client tool (i.e. Dynamic Query analyzer). We have upgraded it to 11.2.4 FP2 and configured it with all the relevant details that are required. But somehow we're unable to launch the client tool. We're getting error while launching DQA. Error attached.

Hi Sumeet,

Did you upgrade DQA with 11.2.4 FP2 or only the server side?

The following article from IBM Support (related to Framework Manager, not DQA) might be useful:
https://www.ibm.com/support/pages/node/884358 (How to regenerate cryptographic keys on a standalone Framework Manager)

Best regards,

Hi All,

Just need a favor on the issue we are currently experiencing for one of the cognos analytics client tool (i.e. Dynamic Query analyzer). We have upgraded it to 11.2.4 FP2 and configured it with all the relevant details that are required. But somehow we're unable to launch the client tool. We're getting error while launching DQA. Error attached.

Hi Patrik,

Thank you for your response. Just to clarify we have upgraded server side as well as client tools. Framework manager, cube designer is working fine. Only DQA is having this issue while launching. We have already tried regenerating cryptography key on DQA client side but it did not help.

Also we have tried to point gateway server URI and dispatcher URI for some other environment, that also didn't help.

Is there any issue at product level or is there any other link or solution which can be tried.

We appreciate if we can have other solution.

Hi Sumeet,

Did you upgrade DQA with 11.2.4 FP2 or only the server side?

The following article from IBM Support (related to Framework Manager, not DQA) might be useful:
https://www.ibm.com/support/pages/node/884358 (How to regenerate cryptographic keys on a standalone Framework Manager)

Best regards,

Hi All,

Just need a favor on the issue we are currently experiencing for one of the cognos analytics client tool (i.e. Dynamic Query analyzer). We have upgraded it to 11.2.4 FP2 and configured it with all the relevant details that are required. But somehow we're unable to launch the client tool. We're getting error while launching DQA. Error attached.

Sumeet,

Do you have any message when you click on the Details button? Did you try to re-install DQA in a new folder ?

If you are a supported IBM customer, you might need to log a ticket with IBM Support.

Best regards,

Hi Patrik,

Thank you for your response. Just to clarify we have upgraded server side as well as client tools. Framework manager, cube designer is working fine. Only DQA is having this issue while launching. We have already tried regenerating cryptography key on DQA client side but it did not help.

Also we have tried to point gateway server URI and dispatcher URI for some other environment, that also didn't help.

Is there any issue at product level or is there any other link or solution which can be tried.

We appreciate if we can have other solution.

Hi Sumeet,

Did you upgrade DQA with 11.2.4 FP2 or only the server side?

The following article from IBM Support (related to Framework Manager, not DQA) might be useful:
https://www.ibm.com/support/pages/node/884358 (How to regenerate cryptographic keys on a standalone Framework Manager)

Best regards,

Hi All,

Just need a favor on the issue we are currently experiencing for one of the cognos analytics client tool (i.e. Dynamic Query analyzer). We have upgraded it to 11.2.4 FP2 and configured it with all the relevant details that are required. But somehow we're unable to launch the client tool. We're getting error while launching DQA. Error attached.