Hi Everyone!

I am working on a functionality of creating a work order on click of a button in Operator Log application and also open this new work order record in the Work Order application. 

I am not able to navigate to the Work Order application and open this new record from the automation script.

I have tried both the service.openURL and webclientsession.gotoApplink methods to achieve this functionality but its not working.

When I use the service.openURL method it gives me Access Denied error on the new browser window.

I would appreciate if you could share some ideas.

Thank you!

Hello! 

Are You using some attribute, that opens link in new window? Not new tab?

Check this https://community.ibm.com/community/user/asset-facilities/discussion/invoke-external-url-from-automation-script

I think, there could be answers.

Hi Everyone!

I am working on a functionality of creating a work order on click of a button in Operator Log application and also open this new work order record in the Work Order application. 

I am not able to navigate to the Work Order application and open this new record from the automation script.

I have tried both the service.openURL and webclientsession.gotoApplink methods to achieve this functionality but its not working.

When I use the service.openURL method it gives me Access Denied error on the new browser window.

I would appreciate if you could share some ideas.

Thank you!

Hi Everyone!

I am working on a functionality of creating a work order on click of a button in Operator Log application and also open this new work order record in the Work Order application. 

I am not able to navigate to the Work Order application and open this new record from the automation script.

I have tried both the service.openURL and webclientsession.gotoApplink methods to achieve this functionality but its not working.

When I use the service.openURL method it gives me Access Denied error on the new browser window.

I would appreciate if you could share some ideas.

Thank you!

I'm quite sure openUrl should work if used like this. Providing in case you didnt use the parameters the same way.

service.openURL("https://google.com",True)

Alternatively you can take a look at this sample:

newEvent = WebClientEvent("changeapp", appinstance.getId(), "wotrack", None, None, None, UID, session);
session.queueEvent(newEvent);

Hi Everyone!

I am working on a functionality of creating a work order on click of a button in Operator Log application and also open this new work order record in the Work Order application. 

I am not able to navigate to the Work Order application and open this new record from the automation script.

I have tried both the service.openURL and webclientsession.gotoApplink methods to achieve this functionality but its not working.

When I use the service.openURL method it gives me Access Denied error on the new browser window.

I would appreciate if you could share some ideas.

Thank you!

Thank you Niels! That did help navigate to the Work Order app but it does not create a Return link to come back to the original application i.e. Operator Log.

Do you know a way to have the Return link enabled?

I'm quite sure openUrl should work if used like this. Providing in case you didnt use the parameters the same way.

service.openURL("https://google.com",True)

Alternatively you can take a look at this sample:

newEvent = WebClientEvent("changeapp", appinstance.getId(), "wotrack", None, None, None, UID, session);
session.queueEvent(newEvent);

Hi Everyone!

I am working on a functionality of creating a work order on click of a button in Operator Log application and also open this new work order record in the Work Order application. 

I am not able to navigate to the Work Order application and open this new record from the automation script.

I have tried both the service.openURL and webclientsession.gotoApplink methods to achieve this functionality but its not working.

When I use the service.openURL method it gives me Access Denied error on the new browser window.

I would appreciate if you could share some ideas.

Thank you!

Never done that so I'm not sure. If you are using the WebClientEvent approach you might be able to with the gotoapp-event and the  applinkreturn-event

AppInstance prevApp = this.clientSession.getPreviousApp();

WebClientEvent("applinkreturn", prevApp.getId(), null, this.clientSession); 

https://moremaximo.com/discussion/does-anyone-know-if-there-are-is-a-list-of-webclientevents-documented

Thank you Niels! That did help navigate to the Work Order app but it does not create a Return link to come back to the original application i.e. Operator Log.

Do you know a way to have the Return link enabled?

I'm quite sure openUrl should work if used like this. Providing in case you didnt use the parameters the same way.

service.openURL("https://google.com",True)

Alternatively you can take a look at this sample:

newEvent = WebClientEvent("changeapp", appinstance.getId(), "wotrack", None, None, None, UID, session);
session.queueEvent(newEvent);

Hi Everyone!

I am working on a functionality of creating a work order on click of a button in Operator Log application and also open this new work order record in the Work Order application. 

I am not able to navigate to the Work Order application and open this new record from the automation script.

I have tried both the service.openURL and webclientsession.gotoApplink methods to achieve this functionality but its not working.

When I use the service.openURL method it gives me Access Denied error on the new browser window.

I would appreciate if you could share some ideas.

Thank you!

Hi Everyone!

I am working on a functionality of creating a work order on click of a button in Operator Log application and also open this new work order record in the Work Order application. 

I am not able to navigate to the Work Order application and open this new record from the automation script.

I have tried both the service.openURL and webclientsession.gotoApplink methods to achieve this functionality but its not working.

When I use the service.openURL method it gives me Access Denied error on the new browser window.

I would appreciate if you could share some ideas.

Thank you!

Is this attribute webclient.multibrowsersupport set to true?

https://www.ibm.com/support/pages/node/390103

But first You wrote about script, now about standard GoTo menu. What and where are You trying to achieve, how far You are, and at which step isn't happening what You need?

Hi Everyone!

I am working on a functionality of creating a work order on click of a button in Operator Log application and also open this new work order record in the Work Order application. 

I am not able to navigate to the Work Order application and open this new record from the automation script.

I have tried both the service.openURL and webclientsession.gotoApplink methods to achieve this functionality but its not working.

When I use the service.openURL method it gives me Access Denied error on the new browser window.

I would appreciate if you could share some ideas.

Thank you!

Is this attribute webclient.multibrowsersupport set to true?

https://www.ibm.com/support/pages/node/390103

But first You wrote about script, now about standard GoTo menu. What and where are You trying to achieve, how far You are, and at which step isn't happening what You need?

Hi Everyone!

I am working on a functionality of creating a work order on click of a button in Operator Log application and also open this new work order record in the Work Order application. 

I am not able to navigate to the Work Order application and open this new record from the automation script.

I have tried both the service.openURL and webclientsession.gotoApplink methods to achieve this functionality but its not working.

When I use the service.openURL method it gives me Access Denied error on the new browser window.

I would appreciate if you could share some ideas.

Thank you!