API Connect

API Connect

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  • 1.  APIC Developer Portal configuration help

    Posted Mon December 05, 2022 01:17 PM
    Hello, 
    I am using APIC on AWS as a Service - when creating my developer portal I get these errors and cant seem to work out how to fix them. Would anyone be able to provide some guidance

    • FATAL: Initial portal configuration has not been received from the API Manager. Contact your system administrator before continuing further. This will prevent almost all portal functionality from working including user login.
    • FATAL: No user registries defined. Contact your system administrator before continuing. This will prevent almost all portal functionality from working including user login.
    • FATAL: Essential required information has not been received from the API Manager. Contact your system administrator before continuing further.

    I have admin access to the portal and have been able to login successfully 


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    Billy Brunger
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  • 2.  RE: APIC Developer Portal configuration help

    Posted Tue December 06, 2022 06:42 AM

    Hi Billy,

    This looks to be a temporary issue on the eu-central system which our SRE team have now resolved.

    Thanks

    Ricky



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    Ricky Moorhouse
    IBM API Connect Cloud Architect
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  • 3.  RE: APIC Developer Portal configuration help

    Posted Tue April 22, 2025 01:40 PM

    Hello,

    I have same issue.

    • FATAL: Initial portal configuration has not been received from the API Manager. Contact your system administrator before continuing further. This will prevent almost all portal functionality from working including user login.
    • FATAL: No user registries defined. Contact your system administrator before continuing. This will prevent almost all portal functionality from working including user login.
    • FATAL: Essential required information has not been received from the API Manager. Contact your system administrator before continuing further.

    What's wrong?

    Thanks



    ------------------------------
    Sergey Paponov
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  • 4.  RE: APIC Developer Portal configuration help

    Posted Wed April 23, 2025 03:07 AM

    Your portal site is not linked to an API Manager instance and so can't be used.

    If this is an on premises deployment then you appear to have done something wrong - I would recommend raising a support case.
    If this is SaaS as the original post in this thread was from 3 years ago, then you also need to raise a support ticket so it can be investigated as the original post was solved 3 years ago!

    How did you create your portal site? You need to do it from API Manager catalog settings, thats the only way that will work.



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    Chris Dudley
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  • 5.  RE: APIC Developer Portal configuration help

    Posted Wed April 23, 2025 05:06 AM

    Hi Chris,

    Thanks for the reply.

    I've created portal site from API Manager as described in API Connect guide,

    and I've raised support case too.



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    Sergey Paponov
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