IBM Build Partners Technical Group

IBM Build Partners Technical Group

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Agent use case - emotion AI

  • 1.  Agent use case - emotion AI

    Posted 4 days ago
    Edited by John Pegram 4 days ago

    Is it possible to find a roadmap or guidance for the design and deployment of an agent that would provide analysis of video and voice? (video enrichment) 

    The use case is to assess and identify the impact of 

    1. police misconduct on stop-and-search/police incidents. For example, say an end user records a stop-and-search incident, during that incident, someone is assaulted by the police, understandably, an event that creates trauma. If the end user gives the video to a client (Law firm) to assist with a police complaint or personal injury civil claim building the agent provides an assessment/analytics report on the impact of the event.   We understand that impact assessment tools are being gradually adopted by the legal sector. I would suggest that a tool such as this would not be used in a courtroom due to ethical considerations such as machine bias and human rights.  

    Where the value lies in its ability to enhance a legal team's evaluation of impact.  As a second example, perhaps the same agent assesses video to identify the impact of domestic abuse. Our overall proposition/concept as a build partner is an IVA specialising in public law and human rights for civil liberties law firms. Our project partner wants to create an agent that would be something that could possibly be deployed alongside our main solution as an integration or higher-end version. Our clients are more interested in capabilities to assist with client intake and perhaps provide a tool for end users that provides legal information and guidance. I would really welcome some feedback here. 

    Technology wise we intend to build from Orchestrate, but this sort of agent from what I have been told would be created via Watson.ai that would then be part of a Watson Orchestrate assistant. 



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    John Pegram
    Managing Director / Owner
    Future Bound IT Ltd
    London
    0208 1875870
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