HI Siddarth,
this side Durgesh, same issue I face in my time.
you can resolve this issue with network team because this will appear when network issue is out there in between your ec/ep and qradar console server.
note: make sure you are able to make 30 ssh hub connection with your ec/ep server to qadar server
you can check 30 ssh hub connection using below command from your console server.
for i in `seq 1 30`;do ssh X.X.X.X uname -a;done;echo Total ssh count = $i (you have to just give ec/ep server ip)
once you are done with connection after that try to add your ec/ep with qradar
regards,
Durgesh Gupta
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Durgesh Gupta
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Original Message:
Sent: Fri October 27, 2023 04:28 PM
From: Siddarth Talupula
Subject: Adding Managed Host - Event Collector Fails
Hello,
we have QRadar console in version 7.5.0 UP4 and event collectors in same version.
when I try to add the Event Collector as Managed Host to Console, the process fails after STAGE 10, with following error.
can you please advise: FAILED TO READ OUTPUT FROM SSH CONNECTION ON HOST (IP ADDRESS).
please note, I'm able to SSH to event collector from the Console.
Thanks in advance.
Siddarth
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Thanks and Best Regards,
Siddarth
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