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Error pull image Data Stage CP4D

  • 1.  Error pull image Data Stage CP4D

    Posted Thu June 29, 2023 09:20 AM
    It already happened to me when I was installing CP4d but it magically worked.
     
    I am installing the data-stage and I get an error when I don't have the CCS.
     
    When I go to pods, there is one that is constantly erroring:dsx-requisite-pre-install-job-strj2
     
    With the following error:
     
    Back-off pulling image "cp.icr.io/cp/cpd/dsx-requisite@sha256:e432d3d6b384e8e99935140e7c784b8d8d36b9c313e5385fdaee96c0d58411d1"
     
    Failed to pull image "cp.icr.io/cp/cp/cpd/dsx-requisite@sha256:e432d3d6d6b384e8e8e99935140e7c784b8d8d8d36b9c313e5385fdaee96c0d58411d1": rpc error: code = Unknown desc = Requesting bearer token: invalid status code from registry 400 (Bad Request)
     
     
    Locally I was able to download it with my generated key.
     
    I have seen the token and the pull-secret and everything is correct. I don't know what is going on


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    Agustín Pallarés García
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  • 2.  RE: Error pull image Data Stage CP4D

    Posted Fri November 10, 2023 11:26 AM

    We recently encountered this same error message.  After generating a new Entitlement Key and updating the key values in openshift, the image was pulled successfully.  The new Entitlement key was for the same user and entitlements, etc.  So, we're not sure why a new key worked while the previous key did not.



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    Scott Brasington
    Consultant
    Cohesives Solutions
    Kennesaw GA
    6782241824
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