Customer 360 improves trust in AI pipelines by identifying duplicate records and providing reliable data about your customers. Customer 360 degree refers to a 360-degree view of customers aggregated data from various touch points. It drives customer intelligence allowing you to:
- Up-sell and retain customers
- Deliver personalized, contextual and predictive customer experiences
Experience the use case here with a guided tutorial to witness the self-service mapping and matching capabilities along with the augmented knowledge graph to create a customer 360 view.
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Kelly Sun
Product Manager - Customer 360
kellysun@ibm.com------------------------------
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