Planning Analytics

We've got this workbook with 17 tabs (it's a maintenance book, that key users use for maintenance). Most of the tabs contain a simple view and/or some buttons. We run PAW 2.0.78 / PA 2.0.9.13.
There's an issue with the last tab in the book -- it won't open when we click on it. We get the message 'Page Unresponsive' (see screenshot below). You can select either 'Wait' or 'Exit page', but in both cases you can't reach the tab. The tab has worked in the past.
We managed to work around the issue by adding a blank tab at the end, but now that tab causes the workbook to crash. This way, at least all the 'real' tabs in the workbook can be used, but this is far from an ideal situation, as the workbook still contains a tab that causes a crash.

Has anyone seen this odd behavior? Any idea what causes it?

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Amarins van de Voorde
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Hi Amarins,
It would be better to log a case as there are some extra info would be needed from you to fully investigate what's going on.

We've got this workbook with 17 tabs (it's a maintenance book, that key users use for maintenance). Most of the tabs contain a simple view and/or some buttons. We run PAW 2.0.78 / PA 2.0.9.13.
There's an issue with the last tab in the book -- it won't open when we click on it. We get the message 'Page Unresponsive' (see screenshot below). You can select either 'Wait' or 'Exit page', but in both cases you can't reach the tab. The tab has worked in the past.
We managed to work around the issue by adding a blank tab at the end, but now that tab causes the workbook to crash. This way, at least all the 'real' tabs in the workbook can be used, but this is far from an ideal situation, as the workbook still contains a tab that causes a crash.

Has anyone seen this odd behavior? Any idea what causes it?

------------------------------
Amarins van de Voorde
------------------------------

Hi all,

I have the same problem.

I checked the database logs and the error that is displayed is:
30024   [d1]   INFO   2023-04-05 07:07:08.204   TM1.Mdx.Interface   "9" : member not found (rte 81)

I do not know what to make of it.

Thank you.
Regards,
Mirela

Hi Amarins,
It would be better to log a case as there are some extra info would be needed from you to fully investigate what's going on.

We've got this workbook with 17 tabs (it's a maintenance book, that key users use for maintenance). Most of the tabs contain a simple view and/or some buttons. We run PAW 2.0.78 / PA 2.0.9.13.
There's an issue with the last tab in the book -- it won't open when we click on it. We get the message 'Page Unresponsive' (see screenshot below). You can select either 'Wait' or 'Exit page', but in both cases you can't reach the tab. The tab has worked in the past.
We managed to work around the issue by adding a blank tab at the end, but now that tab causes the workbook to crash. This way, at least all the 'real' tabs in the workbook can be used, but this is far from an ideal situation, as the workbook still contains a tab that causes a crash.

Has anyone seen this odd behavior? Any idea what causes it?

------------------------------
Amarins van de Voorde
------------------------------