If the scheduled report was working fine earlier and has suddenly stopped, there may be a few potential issues to consider. One common reason could be that the user changed their network password but did not renew their credentials, which would prevent the scheduled report from running.
To troubleshoot this issue, you can:
- Renew your credentials to ensure they are up to date.
- Restart the servers to refresh the system.
- Consult your administrator, who can check the admin console for any specific errors or configurations that might be affecting the report.
Taking these steps should help you identify and resolve the issue.
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Nabin Poudyal
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Original Message:
Sent: Thu September 19, 2024 06:07 AM
From: Christiane Machlinski
Subject: Cognos Schedules are not Running
Hello,
can you please check if the user who is owning the schedule has changed the password. If yes, login as the user who is running the schedule and open the user's personal profile and recreate the credentials. I hope it helps.
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Many regards
Christiane
Original Message:
Sent: Wed September 18, 2024 11:01 AM
From: Lokeswara Yerramreddy
Subject: Cognos Schedules are not Running
Hi Everyone,
Since last 15 hours the scheduled reports are not running in our Cognos production environment.
when we run reports manually, they are running but when we schedule the report, schedule is not starting.
could you please provide your suggestions here what might be the issue ?
And will rebooting the dispatchers resolve this issue ?
Thanks,
Lokesh
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Lokeswara Yerramreddy
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