In this blog we will see what BPC has to offer and the exploration I did based on the documentation available here : https://www.ibm.com/docs/en/cloud-paks/cp-biz-automation/20.0.x?topic=visualization-business-performance-center

1. Goal :
   
   Documentation: https://www.ibm.com/support/knowledgecenter/SSYHZ8_20.0.x/com.ibm.dba.bai/bpc_topics/tsk_bai_bpc_goals.html
   • Use the above documentation to create a goal
   • A business objective to make it clear to the business users using the dashboard what you are trying to achieve.
   • A goal cannot be deleted if it is associated to a dashboard. You can view the association of any goal as below:
   
   
   • Goal will appear on top of the chart you have associated it with like below
   
2. Dashboards : 
   
   Documentation : https://www.ibm.com/support/knowledgecenter/SSYHZ8_20.0.x/com.ibm.dba.bai/bpc_topics/tut_bpc_hiring_dashboard.html
   • Dashboard allows you to create new charts, provide alerts and view the charts based on desired time range.
   • To change the source of data being used by all the charts in the dashboard follow the below steps:
          
     Click on the edit button in the dashboard view. Change the Monitoring resources in the edit tab
   
   
   
   
3. Charts
   
   Documentation for creating charts : https://www.ibm.com/support/knowledgecenter/SSYHZ8_20.0.x/com.ibm.dba.bai/bpc_topics/con_bai_bpc_charts.html
   • Use the above documentation to create different types of charts
   • Based on the data available it will automatically convert your chart from one type to another.
   • Predictions can be enabled on only Period based charts.
   • Threshold can be set to KPI charts
   
   
4. Predictions:
   
   Documentation : https://www.ibm.com/support/knowledgecenter/SSYHZ8_20.0.x/com.ibm.dba.bai/bpc_topics/tsk_bai_bpc_predictions.html
   • Make sure you have data with min of 50 datasets available for predictions.
   • Predictions can be available only on Period based charts.
   • Turn on the predictions in the chart’s “filter and predictions tab” first as below
   
   
   • Turn on the predictions inside the dashboard’s chart view like below
   
   • You will be able to view the predictions like the highlighted ones in the below image:
5. Alerts:
   
   Documentation : https://www.ibm.com/support/knowledgecenter/SSYHZ8_20.0.x/com.ibm.dba.bai/bpc_topics/tsk_bai_bpc_alerts.html
   • Alerts can be set on the charts which can define threshold i.e KPI charts
   • Set some limits to the max cases to be resolved by one person or max cases that are supposed to received per day like below:
   • Now you can set the alerts if the max number of cases received more than 4.
   • Once the limit is crossed you can view the notification in the notification tab of the dashboard as below
   
   Happy exploring !!

^{#bpc #businessprocesscenter #bai}