I am excited to introduce IBM Maximo Application Suite version 8.3, including two brand new applications-Assist and Safety, updates across the existing apps, and license access to the Energy & Utilities industry solution.   

Introducing Maximo Assist

Imagine you are a technician who has been requested to fix an asset, and you're not quite sure what the source of the problem is or how to fix it. Now, you can get help immediately. Right from your mobile device, give Assist a few symptoms, and Assist will analyze your request and search an extensive library of data (PDFs, manuals, documents++) to share back possible causes, using IBM's leading AI technology in Watson Discovery. Recommendations are shared on what to do next, showing reference documents to help guide you.

Training the AI models requires no data science skills. Any domain expert can train the models using a drag and drop interface and add attributes, such as asset class or vendor name, so your query results are more relevant. And more, the models are continually trained - technicians provide feedback on how well the diagnosis recommendations were to improve the model.

Still stuck? Call an expert - literally. Assist shows available experts you can reach out to - voice, video, and chat - and engage with for immediate help. Need more? You and your expert assistant can collaborate by sharing annotations - the expert can highlight what to look at specifically in your environment from your images and video. Once you are done, the complete session & summarization is sent to Assist Studio, and in the future, you can filter on historical sessions and even find similar collaborative sessions. With Assist, our goal is to reduce mean time to repair, improve first-time fix rates, and improve field technician productivity and safety.

Introducing Maximo Safety

Now let's look at another new app, Safety. Imagine you are the head officer responsible for workplace safety n all your company's locations. Safety gives you monitoring and analytic tools to track and prevent hazards at each location - crowd density and social distance violations, people entering a no-go zone, people with elevated body temperatures or not wearing PPE. Safety brings these analytics together and you can zoom in on a floor plan that highlights detected hazards in a heat map.

Safety is already at work with a major airline.  Data is collected from  Samsung Watches, P2P proximity sensors, and other devices deployed in an edge gateway. Safety handles complex AI models, such as "Detect Sleepiness" and simple triggers, such as "Detect more than 15 people in a room".

In this release, MVI launches MVI Edge, a prebuilt container of all the deep learning frameworks and libraries that are needed to deploy and trained by MVI at the edge. Clients can install MVI Edge on a server close to the source of data, such as where there are several cameras on a plant floor, to run models exported from MVI, saving plant floor operators effort. MVI currently has an iOS app, and Edge adds support for cameras where mobile device does not scale, such as high-speed photos, thermal imaging, or even scratches on a paint job.

Toyota uses MVI to identify defects on installation and benchmark quality in manufacturing. Check out this video to hear Toyota talks about the importance of MVI to their strategy.

There are many more updates in 8.3. The team did a fantastic job putting this 2 hour deep dive together (available on Seismic to IBM partners). It is chock full of demos and value. I highly recommend going through it.

Thank you, again, everyone who worked so hard to build 8.3 and bring it to market!