Authors: Karen Lee, Rahul Shinge
IBM Software Hub Premium provides the IBM Software Hub AI Assistant, a generative AI-powered feature. Released in IBM Software Hub v5.2, it is the first step in augmenting and infusing the platform with AI functionality. In this version, assistant supports document search and metric query use case, allowing administrative users to find information and retrieve system metrics right within the interface.
What’s new with IBM Software Hub AI Assistant?
IBM Software Hub AI Assistant allows administrative user find information about IBM Software Hub platform and it’s eco-system through a chat interface. It could be information about a specific feature, event, or command to take action. IBM Software Hub Assistant is powered by IBM Watsonx Granite model.
IBM Software Hub AI Assistant in version 5.2 introduces generative AI recommendations for specific use cases. This feature offers a generative AI chat experience using the following:
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Ease of use through pre-defined prompts
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System metrics retrieval
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Conversational search
Ease of use through pre-defined prompts
IBM Software Hub AI Assistant v5.2 comes with pre-defined prompts to guide user on topics the chat can assist users with.
With easy-to-use clickable buttons, users can select a relevant topic to receive generative AI answers from the chat.
With guided prompts at their fingertips, IBM Software Hub administrators can instantly explore topics of interest like "Securing your environment" and "Troubleshooting backup and restore."
Users can interact effortlessly using click-based prompts or pasted queries - accessing key insights and system metrics right from the interface.
System Metrics Retrieval
IBM Software Hub AI Assistant v5.2 now provides the ability to retrieve various metrics for the system.
Administrators can now receive essential metrics such as “Highest usage by pod”, “Network performance status”, and “Allocated resources” from the AI Assistant from a simple dropdown selection.
In the following screen, it shows “Highest usage by pod” where an administrator has a view of the highest CPU usage from the chat interface.
Conversational Search
Whether typing freely or choosing from ready-made prompts, users can engage the AI assistant for instant answers with a generative AI conversational search on topics from IBM Software Hub documentation.
With generative AI powered by IBM Watsonx Granite model, chat assistant provides a natural language answer with a clickable source link for the question.
With the clickable source link provided below answer, users can quickly access the documentation for a more comprehensive view of the information shown in the chat assistant.
Benefits of IBM Software Hub AI Assistant powered by generative AI
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Enhanced administrative user experience: IBM Software Hub AI Assistant brings in in-context chat experience, to find information of specific topic the administrative user can have conversation using natural language.
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Improves user productivity: IBM Software Hub AI Assistant helps the administrative user to stay focused and find answers through conversion instead of searching through documentation, which helps to improve time to take action.
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Simpler Day-2 operations: As a response to user query IBM Software Hub AI Assistant renders resource consumption metrics.
Conclusion
IBM Software Hub AI Assistant feature in IBM Software Hub v5.2 represents significant advancement in administrative user experience, user productivity and platform efficiency and opens the door for future growth and innovation using Generative AI capabilities.
IBM Software Hub AI Assistant feature is a part of IBM Software Hub Premium
For more information about enabling IBM Software Hub AI Assistant feature, please refer to IBM Software Hub documentation: Setting up the IBM Software Hub AI assistant