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CICS region does not come up

By Gene Johnson posted Mon May 02, 2022 03:07 PM

  
Our company is on the Dallas Center mainframe environment. I am new to our company (2 months) and person who managed our mainframe environment has retired. We do not have a systems programmer on staff so the responsibility has fallen on me (over 30 years of Cobol / Cics application development experience).  IBM support has asked for a snap dump but can not perform this function since the region won't come up.  There is an outstanding console message (via SDSF log) on this region of 'GO or Cancel'. However, I can not find or figure out how to respond.  This condition has been going on for several weeks so would appreciate any help.
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Comments

Gene Johnson
Thu May 05, 2022 08:30 AM

thank you for the information. I was able to get the GO/Cancel hanging message cleared .  I see an email notice from Stephen so will wait for his assistance.

Leigh Compton
Wed May 04, 2022 06:10 PM

Hello Gene.  Your company gets support from the IBM ETP team in Dallas for your CICS and other uses of their system.  I've notified Stephen about your concern and he should be getting in touch with you to resolve it.

Jenny He
Wed May 04, 2022 10:15 AM

Hi Gene,

Are you trying to start up the CICS region when you see the outstanding console message? What's the full version of the message? For example, I had an invalid SIT specified for my CICS region, then I got this message in SDSF log:
020000 MVXX 14.52.50 JOB60578 *148 DFHPA1106 RAMCICAD MODULE DFHSIT6L COULD NOT BE LOADED. SPECIFY NEW SUFFIX, 'NONE' (UNSUFFIX

148 is the id to use to repond to this message. So I can issue this to cancel the job.
/R 148,CANCEL

For your case, you may issue to let the job continue.
/R 148,GO

However you may want to find out why you got this console message by looking to the CICS region's job output.

Adam Coulthard
Wed May 04, 2022 10:01 AM

Hi Gene,

With the GO / Cancel message there should be a number at the front of that message. In SDSF you can reply to these on the command line using /<number> go.

what go cancel message are you seeing?

cheers Adam