Decision Management (ODM, ADS)

Decision Management (ODM, ADS)

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Getting started with Machine Learning in Automation Decision Services

By Brahm Singh posted Thu June 08, 2023 08:13 AM

  

IBM Automation Decision Services (ADS) is a next-generation intelligent automation service delivered as part of IBM Cloud Pak for Business Automation. With ADS, businesses can combine prescriptive business rules and predictive models to make intelligent operational decisions. 

ADS provides a low-code environment where business experts can effectively initiate decision automation projects and apply their knowledge to model decisions without much learning. When changes to decision models are required, business users can quickly update them, providing the agility and speed needed to meet changing business demands. Because decision models are easily integrated with other IT systems, applications can scale and execute automated decisions across multiple channels.

IBM ADS can be used to determine the next best action based on customer intent, leveraging consumer and financial data, to flag manual investigations in the underwriting process, minimize non-compliance risks, and utilize machine learning models to prevent fraud in payment processing.

The Cloud Pak for Automation introduced “low-code” ML integration, and here are three pointers to get started:

What it looks like in the product:

Automation Decision Services Walkthrough

Five reasons to use IBM ADS

Our low-code approach to ML consumption:

Low-code decisions for business users using IBM ADS

Business Methodology for Leveraging Machine Learning

Automation Decision Services with Machine Learning

Automate business operations to achieve better business results

Across organizations, data science teams are leveraging data from core business processes to understand their customers better. This is our approach to consuming the resulting ML models, and leveraging them operationally.

Try ADS for 30 days as part of the Cloud Pak for Business Automation.

Special Thanks to @Vivek Satwalwho help me a lot during this blog content planning.

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