Originally posted by: bobby_g

From time to time as refresher, it's always good to remember where the log files are located for IBM Spectrum Control™ in order to view detailed information about processing and to troubleshoot problems. IBM Spectrum Control generates a number of log files that record the processes and actions of its main components. You can view these log files to identify where problems occur, and you can provide them to IBM support so that they can help resolve any problems.

Log files contain trace information for component servers such as the Data server, Device server, Web server, and Alert server.

These are the default locations of the log files for IBM Spectrum Control and other components:

Device server:

The IBM® WebSphere® Liberty Profile log files for the Device server are in the following directories:

Windows operating systems

installation_dir\wlp\usr\servers\deviceServer\logs

Linux or AIX® operating systems:

installation_dir/wlp/usr/servers/deviceServer/logs

The operational log files for the Device server are in the following directories:

Windows operating systems:

installation_dir\device\log

Linux or AIX operating systems:

installation_dir/device/log

Alert server:

The IBM WebSphere Liberty Profile log files for the Alert server are in the following directories:

Windows operating systems

installation_dir\wlp\usr\servers\alertServer\logs

For example: C:\Program Files\IBM\TPC\wlp\usr\servers\alertServer\logs

Linux or AIX operating systems:

installation_dir/wlp/usr/servers/alertServer/logs

The operational log files for the Alert server are in the following directories:

Windows operating systems:

installation_dir\alert\log

For example: C:\Program Files\IBM\TPC\alert\log

Linux or AIX operating systems:

installation_dir/alert/log

Data server:

Windows operating systems:

installation_dir\data\log

Linux or AIX operating systems:

installation_dir/data/log

Web server log files:

Windows operating systems:

installation_dir\wlp\usr\servers\webServer\logs

Linux or AIX operating systems:

installation_dir/wlp/usr/servers/webServer/logs

IBM Spectrum Control GUI:

Windows operating systems:

installation_dir\web\log

Linux or AIX operating systems:

installation_dir/web/log

Storage Resource agents:

installation_dir/agent/log/name_of_server_SRA_communicates_with

Tips

• For Windows operating systems, the default installation_dir is C:\Program Files\IBM\TPC
• For Linux or AIX operating systems, the default installation_dir is /opt/IBM/TPC

To learn how to upload log files to IBM Software Support, check out Opening PMRs and packaging IBM Spectrum Control system log files for IBM Software Support.

Pro tip: If you're using FTP to transfer log files to IBM and are encountering problems with that transfer, check out Troubleshooting FTP transfers for help.

For more detailed information on IBM Spectrum Control, see IBM Spectrum Control Knowledge Center

IBM Spectrum Control supports most storage systems. For details on supported storage systems environments, see the following IBM support page:

See a complete list of technical specifications

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For ongoing information for IBM Spectrum Control, its cloud services counterpart, IBM Spectrum Control Storage Insights and other members of the IBM Spectrum Storage Suite, see

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