What improvements have been made?
We made the following changes to simplify the user authentication and access management experience:

• Aligned our user interface with familiar Apptio product experiences.
• Simplified our home page around core functionality to provide transparency into how access is managed across Apptio applications.
• Streamlined administrative bulk actions.
• Upgraded to modern table and frontend components.

We look forward to receiving your feedback throughout the Private Beta and post General Availability.

How do I use it?
Frontdoor is Apptio's authentication and authorization service. It is used to control user authentication and access management across Apptio applications. Access Administration is the user interface to manage these settings.

Enhanced Access Administration is deployed as a separate frontend application to the existing Access Administration. For customers who have access, the enhanced experience is accessed via the gear dropdown on the toolbar located at the top of the page across our applications. From the enhanced experience, users will be able to toggle between the enhanced and legacy experience via the gear menu.

Figure 1: Accessing Access Administration from the Frontdoor Landing Page

Figure 2: Accessing Access Administration from our applications

Aligning our user interface with familiar Apptio product experiences
You will first notice that the design and layout of the enhanced experience mirrors that of Apptio products. We have implemented the left-hand navigation menu and will soon add the header menu bar to deliver the different pages.

Figure 3: Apptio common menu components in Enhanced Access Administration

Simplified home page around core functionality

For administrators familiar with the legacy experience, you will first notice how the experience is centered around a home page. You will see both a Users and Environments tab at the top of your window reflecting the two primary entry points into managing access. From the Users tab, you can search for a user and view what environments they have access to by selecting the icon in-line with a given user. From the resulting page, you are provided information about what the user has access to. By selecting the icon, you will be directed to a workflow to manage the specified users access on the specific environment.

Figure 4: Legacy to Enhanced Access Administration Comparison

Figure 5: Home - Users page

Figure 6: Home - Users page > user access

Similarly, you can approach access from an environment perspective. From the Environments tab, search for a given environment to understand which users have access. Search for the environment and select the appropriate environment via the icon. On the resulting page, you can see which users have access to the environment. Administrators will be familiar with this page. It is equivalent to the Environment Access page in the legacy experience. Select the icon to be directed to a workflow to manage the specified user's access on the specific environment.

Figure 7: Home - Environments page

Figure 8: Home - Environments page > environment access

Provide transparency into how access is managed across our applications
In addition to the restructuring of pages, we implemented changes to the user interface to make information more accessible. One such change is the introduction of the properties pane. This pane can be accessed via selecting any cell link across our tables. From the pane, you can view related panes, by selecting other links, and access different tabs to view how the objects that underlie the permission model are related.

Streamline administrative bulk actions
A welcome addition to our design is addressing bulk actions. First, across any table where bulk actions are relevant, you can select the left aligned multi-select checkboxes to highlight the bulk actions left-aligned at the top of the table. From here you can quickly launch bulk workflows.

Figure 12: Bulk actions example

Perhaps the most significant change is the addition of the Access Wizard. The Access Wizard is your new tool for managing access by providing greater ease of use when selecting environments, users, and roles. Additionally, all access workflows are funneled through the wizard for ease of use.

Figure 13a: Access Wizard > Environment selection

Figure 13b: Access Wizard > User selection

Figure 13c: Access Wizard > Role selection

Figure 13d: Access Wizard > Confirmation

Modern table and frontend components
We have modernized the tables and frontend components to help deliver several nice to haves to assist you with using the tool for a variety of use cases.

Common Table Action Menu: Hover your mouse over a column header to surface the menu. Select the hamburger icon to open the menu.

Appearance: The left-most section on the menu allows you to control the table column's appearance.

Filter: The middle section allows you to control which rows appear based on the contents of a given column.

Note: Filtering is only available on certain columns. We'll look to standardize filtering across columns over time.

Show/Hide Columns: The right-most section enables you to control what columns appear on the table.

Sorting and Common Table Actions: Sorting is provided by simply clicking on the header of a given column. When filters/sorting are turned on, an icon appears on the associated column header. The Common Table Action Bar becomes selectable to clear all filter/sorts across the table. The download button on the far right enables you to download any table.

How do I get help? How do I provide feedback?
For the Private Beta, we will not make changes to Help Center. Instead, we will surface enablement directly in the application via the Knowledge Bot located at the bottom right of the screen. Additionally, we ask that you help us improve the experience by submitting suggestions via the built-in feedback module. When we move to General Availability, we will update Help Center.