BPM, Workflow, and Case

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  • 1.  Workplace?

    Posted Fri February 17, 2023 07:07 AM

    Hello,

    Just wondering if anyone in our community started to use Workplace? or already have plans to replace Case Client to Workplace?



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    Cheers,
    Donata
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  • 2.  RE: Workplace?

    Posted Fri February 17, 2023 07:38 AM
    Edited by Martin Iturbide Fri February 17, 2023 07:38 AM

    Hi Donata

    Sometimes I found it frustrating to try to follow up IBM with the changes and merging of their products, not because I don't like evolution, just because it is not clearly announced as saying "Stop using this" and "Start using that". IBM is not fast to kill the legacy, which is good, but it has to set the clearly the path of evolution that a developer has to follow.

    I came from the Filenet P8, later Case Manager side, and it is hard to me to find the documentation where it says, stop using "Case Client" and use "Workplace", even if that is right, I can not find that documented. Maybe it is out there but it is hard to find the strategy the developer has to follow for the product.

    The same happen on the past when on Case Manager the "Views" showed up, what will happen with Forms we thought? People talked that we should stop using Forms, but there were not any information on how to make the switch or how to use "View" to replace it, until Form was formally removed from the product and later discontinued. 

    Maybe I'm looking at the wrong place? Maybe there is place where the BAW developer gurus explain you things? I'm still looking for that place.

    Sorry to for not having an answer for your question. I have interest to know the answer for it too.


    Regards



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    Martin Iturbide
    Consultant
    Next Step C.A.
    Quito
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