BPM, Workflow, and Case

BPM, Workflow, and Case

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Workflow Process Service and Case feature

  • 1.  Workflow Process Service and Case feature

    Posted Tue March 14, 2023 11:04 AM

    Hi,

    is it possible to deploy a workflow automation with case features ?

    If not, is it planned to integrate the case feature into WPS and when.

    Best regards

    Yannick



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    Yannick Martin
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  • 2.  RE: Workflow Process Service and Case feature

    Posted Wed March 22, 2023 05:14 AM

    Hi Yannik,

    no, Workflow Process Services (WfPS) only support BPMN process applications and no Case solutions (as they would be called in Workflow Center). The WfPS authoring environment does not allow you to enable the case feature. The reason being that WfPS has a reduced footprint compared to BAW and thus does not deploy the content management containers (such as CPE, GraphQL, CMIS or ICN). All of these would be required by the case feature as cases (and the related documents) are managed in the CPE.

    WfPS supports working with documents that are managed in an external CPE (ie. a FN CM deployment in a separate K8s namespace) but if you need the case feature, you would need to use BAW instead of WfPS.

    To my knowledge, there are no plans to enable the case feature for WfPS in the near future as it would contradict one of the main design ideas for WfPS, to reduce the deployment footprint.

    Best regards,

    Michael



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    Michael Kirchner
    Sr. Business Automation Partner Technical Specialist
    IBM Technology
    Germany
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