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Emails: Breaking Change - Oauth2 support?

  • 1.  Emails: Breaking Change - Oauth2 support?

    IBM Champion
    Posted Mon July 25, 2022 12:01 PM
    Edited by Martin Medina Mon July 25, 2022 12:07 PM
    Microsoft has announced that starting October 1, 2022, basic authentication will be turned off for specific protocols in Exchange Online (link).

    Since this change will break many reading email bots, when will IBM RPA release Oauth2.0 support for the Email Server Connections?

    Idea has been created, just in case:
    https://dba.ideas.ibm.com/ideas/WDGRPA-I-230


  • 2.  RE: Emails: Breaking Change - Oauth2 support?

    User Group Leader
    Posted Fri July 29, 2022 11:56 AM

    Hi Martin, 

    I had a conversation with our offering managers and this is something that is on their radar right now - things are in motion, just do not have any dates as of right now.

    I will keep you updated with any news!

    Best, 

    Gabriel



    ------------------------------
    Gabriel Marte Blanco
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  • 3.  RE: Emails: Breaking Change - Oauth2 support?

    IBM Champion
    Posted Wed August 10, 2022 09:37 AM
    As of now, the idea has been updated to "Under Review." Hopefully the team will be up to the challenge to get this change in prior to October 1 deadline.


  • 4.  RE: Emails: Breaking Change - Oauth2 support?

    Posted Fri August 26, 2022 08:48 AM
    this would take time for implementation, currently team is working on this but does not announced any date.

    ------------------------------
    Shivam Singh
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  • 5.  RE: Emails: Breaking Change - Oauth2 support?

    IBM TechXchange Speaker
    Posted Mon August 29, 2022 10:37 AM
    Hi Martin and Shivam,

    This technote was emailed out today and has an update with the release target:

    https://www.ibm.com/support/pages/node/6611633

    No exact date, but this will continue to be updated too, and we will keep an eye out for any changes and post in the community!

    Thanks

    ------------------------------
    Stephanie Wilkerson
    IBM
    ------------------------------



  • 6.  RE: Emails: Breaking Change - Oauth2 support?

    IBM Champion
    Posted Thu October 06, 2022 09:00 AM
    As of version 21.05 released September 27, storage providers and email providers will now allow you to connect accounts to them by using the OAuth 2.0 protocol.

    Connections to email providers will now support both Basic Authentication and OAuth 2.0. You can read more here: Connections with external apps.

    ------------------------------
    Martin Medina
    Salient Process
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  • 7.  RE: Emails: Breaking Change - Oauth2 support?

    IBM TechXchange Speaker
    Posted Thu October 06, 2022 11:50 AM
    Thanks @Martin Medina for posting an update!

    I also uploaded a video from the team on Friday too. Please check this out!


    ------------------------------
    Stephanie Wilkerson
    IBM
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  • 8.  RE: Emails: Breaking Change - Oauth2 support?

    Posted Wed October 12, 2022 11:10 AM
    Thanks for this important update.  However,  I am required to re-authorize my Outlook connection every hour which is not practical. Is this something that can be extended?

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    NIGEL CROWTHER
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  • 9.  RE: Emails: Breaking Change - Oauth2 support?

    Posted Wed October 12, 2022 11:35 AM
    I confirm that we are having the same problem, after a while we have to re-authorize it for imap reading to work.

    any update on this?

    Thanks,

    ------------------------------
    felipe Andres Barrera Torres
    ------------------------------



  • 10.  RE: Emails: Breaking Change - Oauth2 support?

    IBM Champion
    Posted Thu October 13, 2022 09:14 AM
    Hey Nigel & Felipe,

    Unfortunately I do not have any good news to share. I have gotten a response back from IBM Support, and they have informed me that this is a known issue and that they are looking to get this resolved in a future version. The current "workaround" is to continuously reauthorize the connection. Maybe a bot can assist with this?

    Those with sufficient permissions can view and subscribe to the known issue here: https://www.ibm.com/mysupport/s/defect/aCI3p000000Xk3G/dt168603?language=en_US

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    Martin Medina
    Salient Process
    ------------------------------