IBM License Metric Tool (ILMT)

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  • 1.  VM Manager Configuration Issue in ILMT Console

    Posted Fri February 10, 2023 09:14 AM

    Hello All,

    Previously we have configured one VM Manager in ILMT Console which was working fine but suddenly from last 3 days I see it says in-valid credentials.

    Note: - I am able to login through Vcenter API using same credentials "https://Vcentername/mob"

    I also tried to reconfigure VM manager in ILMT Console but it got failed and in BigFix Console I got exit code 101. Please help.



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    Manish Singh
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  • 2.  RE: VM Manager Configuration Issue in ILMT Console

    Posted Fri February 10, 2023 10:22 AM

    Hello,

    I understand that you are getting 'Invalid credentials' in 'Operation Status' column, correct ?
    If so, does the 'Data Import Time/Data Collection Time'  columns presents the current timestamp ?
    Have you tried to run the 'Test Connection' ?...
    If so, does it also output 'Invalid credentials' in 'Connection Test Status' ?
    Please check the VM Manager Tool's trace.log file for any errors related to this Vcenter connection.  

    Please show us a screenshot from 'Management: VM Managers' panel to verify the status....

    To be honest those kind of issues should be investigated by means of support ticket as we need to verify some log files..

      



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    Thank you,
    Oktawian

    Oktawian Powązka, L3 Support
    IBM License Metric Tool
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    Original Message


  • 3.  RE: VM Manager Configuration Issue in ILMT Console

    Posted Tue February 14, 2023 07:18 AM

    Issue has been remediated, We have removed Vcenter from ILMT Console -> Performed data import -> Reconfigured it back.

    Now it is working fine.



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    Manish Singh
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    Original Message