Robotic Process Automation (RPA)

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  • 1.  Start Recorder menu bar doesn't show

    Posted Wed February 22, 2023 09:33 AM

    Hello. I have a problem with the start recorder option.  I click on it but the recorder's menu bar never shows up.

    Any idea? I was trying to automate notepad and I couldn't.  Even if I try to stop the recording, it makes nothing to click on the stop recorder button.

    if I try to 'Start step by step' and I click on "Yes" (see atachment) 'stop recorder' stays there, so it since like the recorder is still running. 

    I thought was related to the scale of my window, but it's on 100% so not sure what else to check. I also try with the browser extension and is not working either. 

    Current version of my studio is 23.0.0

    I appreciate any help you can provide.



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    Leda Cristina Sequeira Picado
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  • 2.  RE: Start Recorder menu bar doesn't show

    IBM Champion
    Posted Thu February 23, 2023 01:52 PM

    Hi Leda,

    First I would suggest restarting Studio, but since I faced a similar issue in version 23.0.0 that was not fixed by a restart, I believe that you will need to upgrade the version you are using.



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    Vinicius Marques
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  • 3.  RE: Start Recorder menu bar doesn't show

    IBM Champion
    Posted Mon February 27, 2023 09:43 AM

    I encountered this same issue, as Angelo mentioned.

    One of the programs on my machine had been set up to launch every time I pressed the PrtScn key. It would take a screenshot of whatever page I was on at that moment. After disabling the program and restarting studio, my recorder began functioning properly again. 

    This was never an issue before, and is a bug that the IBM RPA team is aware of.



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    Martin Medina
    Salient Process
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  • 4.  RE: Start Recorder menu bar doesn't show

    Posted Mon February 27, 2023 08:03 AM

    Hello, this error is occurring because you have some keystroke capture tool like PrintScreen. Disable them, restart Studio, and try starting the recorder again.



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    Angelo Alves
    IBM RPA Technical Specialist
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  • 5.  RE: Start Recorder menu bar doesn't show

    Posted Mon February 27, 2023 09:49 AM

    Thanks a lot Angelo, it actually worked!



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    Leda Cristina Sequeira Picado
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