BPM, Workflow, and Case

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  • 1.  Skip launch step in the discretionary task

    Posted 17 days ago

    Hi ,

    Is there any way we can Skip the launch step(displaying Add Task page) in the discretionary task when triggered from the UI.

    We are using the OOTB Add Activity action(toolbar button) on UI to initiate the Discretionary tasks. We have a new addition to the existing list of tasks where Add Task (launch step/Step Processor) should be avoided. Please suggest

    (This can be done in the backend/using script, but the business wanted this to be along with the existing)

    Sample WorkflowAdd Activity action button

     



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    Shiva B
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  • 2.  RE: Skip launch step in the discretionary task

    Posted 17 days ago

    Hi Shiva,

    If I understood correctly, there are 2 steps here. One is to get rid off Add Task Dialog popup and another one is to just bypass the actual launch step within the discretionary task context.

    If you want to bypass the Add Task Dialog popup, create a script action or a custom icm action to create a new task editable object and broadcast icm.AddTask event with proper payload object.

    If you just want to bypass default launch step/step processor, you need to override the callback function of the Add Task Dialog with setting the flag taskType.launchInfoRequired = false. You may need to set some task properties here.

    Depending on your use case you can do both of these by combining.I hope this helps. If you find a better approach or need more detail on this let me know.



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    Ramesh Bhat
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  • 3.  RE: Skip launch step in the discretionary task

    Posted 16 days ago

    Hi.

    That feature is available in BAW Case if/when you create a discretionary case activity that uses the BAW process engine (vs the FileNet process engine).

    For FileNet process backed case activities, you could use the Manual activity type which does not have launch UI when it starts. As Ramesh mentioned, the other option would be to create you own action button (or have it call a script adapter) and programatically start a case activity since that will not use launch UI.



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    DAVE PERMAN
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  • 4.  RE: Skip launch step in the discretionary task

    Posted 16 days ago

    There are several issues like this when you move from on-premise ICM 5.3.3 to BAW and that too with CP4BA. We are tired on raising issues and now started looking for alternate product. I recommend you considering same too. 



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    Nitin Upasani
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  • 5.  RE: Skip launch step in the discretionary task

    Posted 16 days ago

    Hi Nitin,

    This is absurd. Analyse the usecase appropriately and make modifications to your solution in the way it works with product specs.



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    Regards,
    Ramesh Bhat
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