Robotic Process Automation (RPA)

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Issue in a schedule with machine unlock option enabled

  • 1.  Issue in a schedule with machine unlock option enabled

    Posted Fri May 26, 2023 06:55 AM

    Hi,

    I have got this error with a schedule that has unlock machine option enabled (first time I use this):

    The password is correct (I have checked it several times). The problem is that it is trying to log in using the machine hostname as the domain, but the domain should be another one. What should I do to make it use the correct domain?

    Thanks.



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    Yon García Nistal
    Skechers Iberia
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  • 2.  RE: Issue in a schedule with machine unlock option enabled

    Posted Fri May 26, 2023 10:01 AM
    Edited by Kristen Park Wed May 31, 2023 10:23 AM
    Hi Yon,

    In the credential that you choose for the computer, you must inform in the user field the domain\user, as in the example "ibm\angelo", to confirm you can run the command "whoami" in the Windows command prompt. 
     
    Regards



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    Angelo Alves
    IBM RPA Technical Specialist
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    Original Message