Hi,
Some diagnostic data is required from one of those affected computers.
Can you please open a support case so we can troubleshoot it further?
Thank you.
------------------------------
Andrei Ionescu
IBM
Bucharest
------------------------------
Original Message:
Sent: Tue February 14, 2023 07:42 AM
From: Manish Singh
Subject: Initiate Software Scan getting Failed
In Software Scan Status Analysis, I can we Failed (return code 127) for Status of Catalog based scan but this error troubleshooting I am not able to find detail in below link
Software scan return codes - IBM Documentation
------------------------------
Manish Singh
Original Message:
Sent: Tue February 14, 2023 07:27 AM
From: Andrei Ionescu
Subject: Initiate Software Scan getting Failed
Hi,
Please login into Bigfix console under . Find 'Software Scan Status' analysis and click on Results tab. Verify the return code for this failed software scan - you can find the explanations for each return code under:
https://www.ibm.com/docs/en/license-metric-tool?topic=codes-software-scan-return
Please also check the following document for scan problems:
https://www.ibm.com/docs/en/license-metric-tool?topic=problems-scan
Thank you.
------------------------------
Andrei Ionescu
IBM
Bucharest
Original Message:
Sent: Tue February 14, 2023 07:16 AM
From: Manish Singh
Subject: Initiate Software Scan getting Failed
Hello All,
We have around 100+ Servers on which Initiate Software Scan is getting failed on below line, please suggest the remediation steps.
------------------------------
Manish Singh
------------------------------