BPM, Workflow, and Case

Hi All,

Because of some require requirements in a use case, we have a Service Flow inside a Client Side HS which sometimes runs in excess of 8-9 minutes. While the delay is acceptable to users, sometimes when the data load is high, the service flow is timing out. 

We tried calling it directly in the flow of Human Service, using Service call UI toolkit coach view as well as from a custom coach view making an AJAX call. Turns out the problem is not with UI thread timing out but the service flow executor worker thread itself, at least it looks like that.

Is there a timeout value or something which can be increased to resolve this? The service is made up of multiple services and while we can think of decoupling them, the pass couple of IndexedMap objects between them, which when marshalled/un-marshalled on the UI layer become kinda corrupt.

Any suggestions?

Hi Sumit,

I think what you are looking for is here - https://www.ibm.com/docs/en/bpm/8.6.0?topic=properties-configuring-transaction-timeouts

Hope this helps.

Thanks!

Hi All,

Because of some require requirements in a use case, we have a Service Flow inside a Client Side HS which sometimes runs in excess of 8-9 minutes. While the delay is acceptable to users, sometimes when the data load is high, the service flow is timing out. 

We tried calling it directly in the flow of Human Service, using Service call UI toolkit coach view as well as from a custom coach view making an AJAX call. Turns out the problem is not with UI thread timing out but the service flow executor worker thread itself, at least it looks like that.

Is there a timeout value or something which can be increased to resolve this? The service is made up of multiple services and while we can think of decoupling them, the pass couple of IndexedMap objects between them, which when marshalled/un-marshalled on the UI layer become kinda corrupt.

Any suggestions?

Hi Sumit,

I think what you are looking for is here - https://www.ibm.com/docs/en/bpm/8.6.0?topic=properties-configuring-transaction-timeouts

Hope this helps.

Thanks!

Hi All,

Because of some require requirements in a use case, we have a Service Flow inside a Client Side HS which sometimes runs in excess of 8-9 minutes. While the delay is acceptable to users, sometimes when the data load is high, the service flow is timing out. 

We tried calling it directly in the flow of Human Service, using Service call UI toolkit coach view as well as from a custom coach view making an AJAX call. Turns out the problem is not with UI thread timing out but the service flow executor worker thread itself, at least it looks like that.

Is there a timeout value or something which can be increased to resolve this? The service is made up of multiple services and while we can think of decoupling them, the pass couple of IndexedMap objects between them, which when marshalled/un-marshalled on the UI layer become kinda corrupt.

Any suggestions?