BPM, Workflow, and Case

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How to re-assign a task from the coach of an activity

  • 1.  How to re-assign a task from the coach of an activity

    Posted Wed February 22, 2023 12:31 PM

    'Hello

    I have created a BAW Case Solution and implemented an "Activity with a new Process" which is triggered automatically when the case is created. There is coach which renders the properties and other relevant information when user access the task from the in-baskets. After user has done validations/necessary actions they would like to assign the case to some co-worker from the coach view of the task. When we right click a task in the in-baskets there is an option with the name "reassign item" which allows user to select the user from the list coming from AD. Can we re-use similar functionality somehow in coaches or is there any other alternative way to make this work ?

    Thanks



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    Lakshya Agarwal
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