Robotic Process Automation (RPA)

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  • 1.  How to connect a shared mailbox

    Posted Fri December 02, 2022 09:59 AM
    Hello,

    Currently, I am developing a bot which reads Outlook emails using the connect to ''outlook server command'', and now I need to read some emails from a shared mailbox linked to the primary mailbox, however, I can't find a command in IBM RPA to access the shared mailbox and read those emails! Please could you help me to find a solution or an alternative way to solve this problem?

    Cordially,

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    O.LAASRI
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  • 2.  RE: How to connect a shared mailbox

    Posted Thu December 15, 2022 07:08 AM
    This is now possible with 23.0.0 version, currently deployed for OpenShift, but in the next few weeks, the SaaS will be upgraded as well.
    See the release notes: https://www.ibm.com/docs/en/rpa/23.0?topic=rn-whats-new-in-robotic-process-automation-red-hat-openshift-container-platform

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    Joba Diniz
    Product Manager
    IBM
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