IBM License Metric Tool (ILMT)

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  • 1.  Error when installing an ILMT agent on a Windows Server

    Posted Mon January 09, 2023 05:01 PM
    Has anyone experienced this error message when installing an ILMT agent on a Windows server ?


    Missing Installation Files:  X The masthead file is missing from the installation folder. The installer cannot continue.




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    Paula Stewart
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  • 2.  RE: Error when installing an ILMT agent on a Windows Server

    Posted Tue January 10, 2023 09:45 AM
    The installation folder must include the masthead.afxm file from the BigFix Server as described here. 
    https://help.hcltechsw.com/bigfix/10.0/platform/Platform/Installation/c_installing_client_setup_exe.html

    Best regards,
    Norbert Groene

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    Norbert Groene
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  • 3.  RE: Error when installing an ILMT agent on a Windows Server

    Posted Tue January 10, 2023 04:54 PM
    Thank you, Norbert.  This resource was a great help and we were able to resolve our issue !

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    Paula Stewart
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