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Error messages to execute dcskey.exe e

  • 1.  Error messages to execute dcskey.exe e

    Rational Test- Active Member
    Posted Wed January 18, 2023 11:23 AM
    Hi All,

    I need help to resolve this issue, please. I already reinstall of Datacap, but the issue remains.

    #I did the reinstallation and the environment is giving the following error messages:

    C:\IBM\Datacap\Taskmaster>C:\IBM\Datacap\Taskmaster\dcskey.exe e
    Keys couldn't be exported. Key not valid for use in specified state.

    C:\IBM\Datacap\Taskmaster>C:\IBM\Datacap\Taskmaster\dcskey.exe gnk
    Keys couldn't be generated. Unabel to delete keys : Key not valid for use in specified state.

    # The result should be:

    Keys were successfully exported.

    Thanks

    Fredy

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    Fredy Pereira
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  • 2.  RE: Error messages to execute dcskey.exe e

    Posted Thu January 19, 2023 03:55 AM
    Hi Fredy,

    This sometimes happens after the user's password has been changed.

    There is a Support article here, which was written for version 8.1 but is still relevant today:
    https://www.ibm.com/support/pages/key-not-valid-use-specified-state-ibm-datacap-taskmaster-capture

    Many thanks,
    Shaun

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    Shaun McDowall
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