Content Management and Capture

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  • 1.  "Edit Job" button is not visible on Job Monitor UI

    Posted Tue November 01, 2022 12:08 PM
    Edited by Geetha Jini C Tue November 01, 2022 12:14 PM
    Hi,
    We have Datacap 9.1.9 iFix 02.
    "Edit Job" button is not visible on Job Monitor UI. I have given full permission for the group.  Is there someone else faced this issue and have a solution? 

    The button is available in all versions till Datacap 9.1.9 and really needed for Prod support and also during development. But not visible for the same application in Datacap 9.1.9 iFix 02. Is it some new configuration issue or bug in iFix02?

    Please help if any idea on this.



    Thanks,
    Geetha


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    Geetha Jini C
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  • 2.  RE: "Edit Job" button is not visible on Job Monitor UI

    Posted Wed November 02, 2022 12:00 PM
    Edited by Blue Devil Wed November 02, 2022 12:01 PM
    @Greetha

    Take a look at readme for ifix 2 

    https://www.ibm.com/support/pages/node/6590803​
    Note the reference
    IO28887 DBACLD-47666 Datacap-Navigator

    In Datacap Navigator Job Monitor, "Edit Job" button should only be user if they have "Change Job Attributes" privileges.


    If you are on ifix 2 and still has this issue.  You'll need to open a support case for further investigation.  My guess here is the user you are login with either the user is in a group, that user or group needs to have access or privileges granted to have Change Job Attributes enabled.

    Check user or user in that group permission.   That are logon with admin to see if admin account has the same issue.
    Look at the your group name or user name.   Example TMGROUP Table of Admin DB.   While I can not tell what what to change it to. You can workaround this by changing the value with elevated value.




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    Blue Devil
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  • 3.  RE: "Edit Job" button is not visible on Job Monitor UI

    Posted Thu November 03, 2022 01:37 AM

    Thanks for your reply.

    We have configured group and group has full privilege including "Batch attributes change". We tried using TMA admin user as well. We see same issue.

    Will raise a support ticket.

    Thanks,
    Geetha



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    Geetha Jini C
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  • 4.  RE: "Edit Job" button is not visible on Job Monitor UI

    Posted Fri November 04, 2022 12:49 AM
    Hi,
    This is just an update. Raised ticket and got fix for this issue from product support team.

    Thanks,
    Geetha

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    Geetha Jini C
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  • 5.  RE: "Edit Job" button is not visible on Job Monitor UI

    Posted Fri December 09, 2022 09:31 AM

    Hi Geetha, 

    I am facing the same issue as yours, could you tell us what the fix was as I am looking for a immediate solution. If not, I will just have to wait until Monday to raise a ticket and get help from support team. It would be helpful! 

    Thanks,

    Amisha G



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    Amisha Gathe
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  • 6.  RE: "Edit Job" button is not visible on Job Monitor UI

    Posted Mon February 20, 2023 09:31 AM

    Hi Amisha,

    Try to update the group privileges for your LLLDAP group in tmgroup in Admin database. This helped me to resolve the issue.
    Ex. update [dbo].[tmgroup] set gr_priv= -1022388228 where gr_name='Everyone';

    Thanks,

    Vinod k.



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    Vinod Kumar Kuppala
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  • 7.  RE: "Edit Job" button is not visible on Job Monitor UI

    Posted Tue February 21, 2023 01:32 PM

    Vinod suggestion should do the trick. 



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    Blue Devil
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