We were having similar requirement where user needs to acknowledge that couple of important nocices (specific to the case) are reviewed before completing work item at certain stage.
What we did -
Created new prop on documents and asked user to use entry template to add document.
Script to map property value to case value.
Script to inspect value on work item to determine display of acknowledge dialog.
@Jeff - call me or emial if you need more details. You know where to reach me :-)
-Nitin
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Nitin Upasani
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Original Message:
Sent: Sun March 12, 2023 10:43 PM
From: Jeff Hampton
Subject: Document Designation
I have a use case that requires the user to be able to mark or denote documents of high relevance to the decision on a case. I.e. be able to "mark as important". Is this possible to create in BAW cases?
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Jeff Hampton
Hybrid Cloud Process Transformation Technical Sales Specialist
IBM
Fort Worth TX
817.688.0265
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