Thanks for the reply dsakai,
I ended up doing a PMR and they helped me resolve the issue. I added two variables on the document, s_autorotate and s_deskew. I then added an action called on the document node: rrSet("0", "@X.s_autorotate") and rrSet("0", "@X.s_deskew").
It looks like that is what the SetAutomaticRotationOCR action does.
Bob
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Bob Moores
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Original Message:
Sent: Fri March 15, 2024 06:11 AM
From: dsakai
Subject: Datacap page rotation issue
Calling SetAutomaticRotationOCR_A and giving it False parameter may help.
https://www.ibm.com/docs/en/datacap/9.1.9?topic=actions-setautomaticrotationocr
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dsakai
Original Message:
Sent: Wed March 13, 2024 02:48 PM
From: Bob Moores
Subject: Datacap page rotation issue
Hello All,
Using Navigator Job and NScan.
I am having an issue with pages rotating and cutting off the edges. The pages are the backs of a blue NCR paper with a Received date stamp on the back. The stamps are not straight on the page. If I look at the tiff file in the batch directory it is straight and looks just like the paper copy. In Datacap Navigator the images look the same as the tiff images in both Classify and Verify steps. However when the PDF is created for export the pages are rotated and since the background is blue the corners are cut off and appear white.
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Bob Moores
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