Robotic Process Automation (RPA)

 View Only
  • 1.  Bot failed to to start on RPA v21.0.3

    Posted Mon October 10, 2022 10:07 PM

    Hi,  recently upgrade IBM RPA to v21.0.3 on Premises, on Windows Server 2019 Standard

    However facing intermittent issue on scheduling RPA with error message:
    Error trying to execute script. Could not execute auto-logon. No provider events configured. This could mean that window update was running. Try restart the computer.


    Some that has been done as suggested:
    1. Restart the service
    result: still facing auto-logon issue

    2. Restart the computer
    result: did solve the issue, however it only last for a day. The issue occur again on next day, 

    Wonder if there is any possible solution on this matter?


    ------------------------------
    Janis Giovani Tan
    ------------------------------


  • 2.  RE: Bot failed to to start on RPA v21.0.3

    Posted Tue October 11, 2022 10:27 AM
    Hi Janis,

    Any update pending?

    Check this -> https://www.ibm.com/support/pages/node/6551300

    ------------------------------
    Gladstone Lang
    ------------------------------



  • 3.  RE: Bot failed to to start on RPA v21.0.3

    Posted Mon October 17, 2022 04:14 AM
    Hi Gladstone, thank for your suggestion.
    I will check it out.

    ------------------------------
    Janis Giovani Tan
    ------------------------------