Hi Gabriel, that is a great question.
I think that the best part of it is, that finally, companies are starting to feel more comfortable with these kinds of technologies which will help us, employees, reduce workload and stress. Implementing this technology can also reduce the costs of getting work completed which can be reallocated to better grow the business.
Depending on how companies implement this kind of technology, I think there is not a truly worst/terrible part about it.
Employers just need to ensure that adequate training and support are available, that the implementation is not a pain, and ensure that it is clear what impact it has on our roles. That it is ok to make mistakes and adjust the automation while rolling it out while closely collaborating with its users. It should not be an excuse to increase the workload drastically because employees are working more efficiently but it should be used as support to make the workspace better, increase engagement, and help us stay more focused on what value we can bring to the business.
AI and automation are already part of our daily lives -- think about our smartphones -- it may seem scary at first but choosing the right activities to automate while being in control will only bring more benefits to our daily lives.
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Sophie Kim Yen Liem
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Original Message:
Sent: Wed October 26, 2022 04:01 PM
From: Gabriel Marte Blanco
Subject: AI-powered automation in the workplace - The best and the worst?
Hi all - With all the buzz around AI-powered automation, especially in the workplace, I wanted to know the following:
1. What do you think is the best part about it?
2. What do you think is the worst part about it?
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Gabriel Marte Blanco
Austin TX
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#WatsonOrchestrate