Content Management and Capture

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  • 1.  Datacap Navigator won't allow configuration changes

    Posted Thu January 27, 2022 09:26 AM
    IBM has acknowledged a bug in recent Datacap Navigator versions that prevents the saving of Task changes.  The symptom is that the "Save" and "Save and Close" buttons are always greyed out despite making changes to a Task's settings.  The fix is supposed to come out in Q1 of this year, but in the meantime, has anyone else encountered this issue and found a workaround?  The TMWeb interface does not provide the same options as DC Navigator.

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    Christopher Collazo
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  • 2.  RE: Datacap Navigator won't allow configuration changes

    Posted Fri January 28, 2022 12:11 PM
    On the General tab for the Task, just type something in the Description field.  That will cause the Save buttons to light up.  You don't even have to keep your change; you can backspace over it and the buttons will stay lit. That's how I get around this issue.

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    Tom DeLuca
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  • 3.  RE: Datacap Navigator won't allow configuration changes

    Posted Sun January 30, 2022 02:39 AM
    Thanks Tom, that solves the problem for now!  I appreciate the response.

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    Christopher Collazo
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