BPM, Workflow, and Case

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  • 1.  Digital signature in BAW

    Posted Fri March 05, 2021 09:26 AM
    Can we use Digital signatures in BAW. Using DocuSign?

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    Nisala Chamath Jayasinghe
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  • 2.  RE: Digital signature in BAW

    Posted Fri March 05, 2021 03:37 PM
    So, given you only provided a 1 sentence question, here is your 1 sentence answer - Yup.

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    Now, I'm going to assume that isn't very helpful to you, just as your very brief question isn't very useful to people who want to help you.

    This question is too open-ended to get a good response.  I think what you are really asking is "Does an integration for using DocuSign exist in the OOTB version of BAW" to which the response is "no". (There may be 3rd party options available, but I've not encountered them in the wild, so I would just be googling and you can do that as well)

    To propose a more detailed response we would need detailed requirements. Given that 99% of customers don't have consumers logging into BAW, we'd need to have a good idea of who is signing the documents and what their User Experience looks like. If the signer is a consumer, I would expect that they will be going to Docusign, not the Process Engine to sign their forms. From the Process side what you would see is that the Process sends some Documents to DocuSign for signature and then waits for a signal from DocuSign that the consumer has signed. Doing this will require someone to figure out what APIs are available in DocuSign and how to integrate them into the target workflow.

    I am sure the problem you have is a solvable problem, it just isn't clear from your one sentence exactly what you want to do or the best way to solve it.

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    Andrew Paier
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    Original Message


  • 3.  RE: Digital signature in BAW

    Posted Mon March 08, 2021 04:35 AM
    Edited by Massimiliano Carra Mon March 08, 2021 04:36 AM
    A sample Docusign integration sample plug-in for Navigator is available at this page DocuSignSamplePlugin, so if you plan to implement a Case Management solution with BAW you can start from there to integrate digital signature features with BAW.

    Hope it helps.
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    Massimiliano Carra
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    Original Message


  • 4.  RE: Digital signature in BAW

    Posted Fri July 01, 2022 09:33 AM
    Edited by Martin Iturbide Fri July 01, 2022 09:33 AM

    Hi

    I found this thread and I wanted to ask more about it.

    Is there any samples, videos, source code, etc, about putting a digital signature on the workflow of IBM BAW (Case Features) ?
    I know that every user has it's ID and password, but sometimes there are some more burocratic institutions that need a legal digital signature in some parts of the workflow.

    For example, there is a doctor that gives and medical report and signs it. Is it possible I want to make it as a Case Feature view (form), where he fills it, sign its with its digital signature and it remains signed as a legal document inside a Case?? The other alternative will always be to create a PDF sign it and upload it, but it is not part of the workflow.

    What options are available for Digital signatures in IBM BAW?

    By the way, I'm from the IBM Case Manage old school, just in case.

    Regards

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    Martin Iturbide
    Consultant
    Next Step C.A.
    Quito
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    Original Message