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  • 1.  Routing a Work Flow Record From Interaction Node

    Posted Mon October 16, 2023 12:59 PM
      |   view attached

    Hi, guys,

    Does anyone know if there is a way of not having to route the workflow twice when interacting with an interaction node in the workflow?

    This technical note (https://www.ibm.com/support/pages/routing-work-flow-record-interaction-node) explains the problem we are experiencing but the suggested solution in the attached doc is not the best and implies that the user is always viewing the same message throughout the various interaction nodes of the workflow and does not guarantee that the routing is performed.

    Any ideas?

    Thanks in advance
    Best regards



    ------------------------------
    André Cordeiro
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    Attachment(s)

    doc
    wfinteraction2.doc   785 KB 1 version


  • 2.  RE: Routing a Work Flow Record From Interaction Node

    Posted Tue October 17, 2023 03:53 AM

    Hi Andre

    This is possible by setting the Application to your application then the Action to ROUTEWF.

    Thanks

    Paul



    ------------------------------
    Paul Irving
    Product Development Manager
    BPD Zenith Ltd
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    Original Message


  • 3.  RE: Routing a Work Flow Record From Interaction Node

    Posted Tue October 17, 2023 04:39 AM

    Hi Paul,

    Thanks but the problem is that we already have an action defined that brings up a dialog screen to fill in some fields by the user. I thought about using a group action, but I realized that it doesn't allow us to choose the ROUTEWF action.

    Any thoughts?

    Regards



    ------------------------------
    André Ramirez Cordeiro
    ------------------------------

    Original Message


  • 4.  RE: Routing a Work Flow Record From Interaction Node

    Posted Tue October 17, 2023 05:14 AM

    Ah a bit trickier then. Perhaps you could call an automation script which opens the dialog then routes the workflow, or could you make the ok/cancel buttons on the dialog call a script instead so that they route the workflow then close the dialog?



    ------------------------------
    Paul Irving
    Product Development Manager
    BPD Zenith Ltd
    ------------------------------

    Original Message


  • 5.  RE: Routing a Work Flow Record From Interaction Node

    Posted Tue October 17, 2023 11:43 AM

    Hello André

    When you use the interactionnode to dispay a message you can use fill in ROUTEWF in the ACTION field. IF this action is not yet available in the application you have to create it first in the Application Designer. This will eleminate the use of pressing the routewf button again. 



    ------------------------------
    Gertjan Zomerdijk
    Gemba Services b.v.
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    Original Message


  • 6.  RE: Routing a Work Flow Record From Interaction Node

    Posted Tue October 17, 2023 12:00 PM

    Hi Gertjan,

    As I said in my previous reply, which you probably missed, we already have an action defined in that field and as far as I know only one action can be selected.

    I've also tried to define a group action but it doesn't allow you to add the ROUTEWF action.

    I'll try to put the action to routewf in the dialog screen to see if it works.

    Thanks 

    Regards



    ------------------------------
    André Ramirez Cordeiro
    ------------------------------

    Original Message


  • 7.  RE: Routing a Work Flow Record From Interaction Node

    Posted Wed September 11, 2024 08:20 AM

    Hi André,

    Did you manage to open the owner dialog and run routewf in the interaction node?


    ------------------------------
    Arnoldas Žukauskas
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    Original Message