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  • 1.  error launch jnlp from Tivoli enterprise monitoring

    Posted Fri March 24, 2023 03:59 PM

    i am running system mac ventura with

    java version "1.8.0_121"
    Java(TM) SE Runtime Environment (build 1.8.0_121-b13)
    Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed mode)

    the error :

    IBM TEP 6.3.0.4
    Launch exception
    netx: Launch Error: Could not launch JNLP file. ( ())
    
    net.sourceforge.jnlp.LaunchException: Fatal: Launch Error: Could not launch JNLP file. The application has not been initialized, for more information execute javaws/browser from the command line and send a bug report.
    	at net.sourceforge.jnlp.Launcher.launchApplication(Launcher.java:413)
    	at net.sourceforge.jnlp.Launcher.access$300(Launcher.java:71)
    	at net.sourceforge.jnlp.Launcher$TgThread.run(Launcher.java:660)
    Caused by: java.lang.reflect.InvocationTargetException
    	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
    	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    	at java.lang.reflect.Method.invoke(Method.java:498)
    	at net.sourceforge.jnlp.Launcher.launchApplication(Launcher.java:406)
    	... 2 more
    Caused by: java.lang.UnsatisfiedLinkError
    	at com.webrenderer.server.NativeMozillaLibrary.preloadOsxLibrary(Native Method)
    	at com.webrenderer.server.a.b.a(Unknown Source)
    	at com.webrenderer.server.a.b.a(Unknown Source)
    	at com.webrenderer.server.NativeMozillaLibrary.loadLibraries(Unknown Source)
    	at com.webrenderer.server.BrowserFactory.g(Unknown Source)
    	at com.webrenderer.swing.BrowserFactory.spawnMozilla(Unknown Source)
    	at candle.fw.pres.adapters.BrowserAdapter.getBrowserInstance(BrowserAdapter.java:444)
    	at candle.fw.pres.Splash.<init>(Splash.java:177)
    	at candle.fw.pres.CNPClientMgr.showSplash(CNPClientMgr.java:6082)
    	at candle.fw.pres.CNPClientMgr.initCNPWorkplace(CNPClientMgr.java:2973)
    	at candle.fw.pres.CNPClientMgr.bindCNPWindow(CNPClientMgr.java:976)
    	at candle.fw.pres.CNPClientMgr.initApplet(CNPClientMgr.java:2341)
    	at candle.fw.pres.CMWApplet.init(CMWApplet.java:443)
    	at candle.fw.pres.CMWApplet.makeCMWApplet(CMWApplet.java:266)
    	at candle.fw.pres.CMWApplet.main(CMWApplet.java:241)
    	... 7 more
    


    ------------------------------
    wildan afif
    ------------------------------


  • 2.  RE: error launch jnlp from Tivoli enterprise monitoring

    Posted Mon March 27, 2023 03:16 AM

    The TEPS would not be running, or the startup process is not complete. Take a look at the TEPS logs (*cq*log) on the ITM server, and check whether you see the message 'Startup complete' in the current TEPS logs. Some potential causes might be that the underlying eWAS cannot be started, or the DB2 server (for the TEPS DB) is not running.



    ------------------------------
    Bart Bogaerts
    Client Engineering - Technology Engineer
    IBM Belgium
    Brussels
    ------------------------------



  • 3.  RE: error launch jnlp from Tivoli enterprise monitoring

    Posted Tue March 28, 2023 03:19 AM

    here's error information from OWS :

    net.sourceforge.jnlp.LaunchException: Fatal: Launch Error: Could not launch JNLP file. The application has not been initialized, for more information execute javaws/browser from the command line and send a bug report.
        at net.sourceforge.jnlp.Launcher.launchApplication(Launcher.java:413)
        at net.sourceforge.jnlp.Launcher.access$300(Launcher.java:71)
        at net.sourceforge.jnlp.Launcher$TgThread.run(Launcher.java:660)
    Caused by: java.lang.reflect.InvocationTargetException
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at net.sourceforge.jnlp.Launcher.launchApplication(Launcher.java:406)
        ... 2 more
    Caused by: java.lang.UnsatisfiedLinkError
        at com.webrenderer.server.NativeMozillaLibrary.preloadOsxLibrary(Native Method)
        at com.webrenderer.server.a.b.a(Unknown Source)
        at com.webrenderer.server.a.b.a(Unknown Source)
        at com.webrenderer.server.NativeMozillaLibrary.loadLibraries(Unknown Source)
        at com.webrenderer.server.BrowserFactory.g(Unknown Source)
        at com.webrenderer.swing.BrowserFactory.spawnMozilla(Unknown Source)
        at candle.fw.pres.adapters.BrowserAdapter.getBrowserInstance(BrowserAdapter.java:444)
        at candle.fw.pres.Splash.<init>(Splash.java:177)
        at candle.fw.pres.CNPClientMgr.showSplash(CNPClientMgr.java:6082)
        at candle.fw.pres.CNPClientMgr.initCNPWorkplace(CNPClientMgr.java:2973)
        at candle.fw.pres.CNPClientMgr.bindCNPWindow(CNPClientMgr.java:976)
        at candle.fw.pres.CNPClientMgr.initApplet(CNPClientMgr.java:2341)
        at candle.fw.pres.CMWApplet.init(CMWApplet.java:443)
        at candle.fw.pres.CMWApplet.makeCMWApplet(CMWApplet.java:266)
        at candle.fw.pres.CMWApplet.main(CMWApplet.java:241)
        ... 7 more
    
    System logger called with result of 0
    Waiting for exception dialog to be closed
    Launch exception
    netx: Launch Error: Could not launch JNLP file. ( ())
    (641de3e8.09e4f580-(null)TEP - website.com:BrowserAdapter,0,"BrowserAdapter.getBrowserInstance()") BrowserFactory: initialized version: 6.0.7, directory used: /Users/osx/wr6.0.7/.webrendererswing6/osx64 


    ------------------------------
    wildan afif
    ------------------------------



  • 4.  RE: error launch jnlp from Tivoli enterprise monitoring

    Posted Mon March 27, 2023 07:40 AM

    Hi Wildan

    The error message :

    java.lang.UnsatisfiedLinkError at com.webrenderer.server.NativeMozillaLibrary.preloadOsxLibrary(Native Method) 

    suggests that a library is trying to call something that is not on your machine.

    Did this ever work with the current version of OSX ?
    Did this work on a previous version of OSX ?


    kind regards

    John

    Unless otherwise stated above:

    IBM United Kingdom Limited
    Registered in England and Wales with number 741598
    Registered office: PO Box 41, North Harbour, Portsmouth, Hants. PO6 3AU





  • 5.  RE: error launch jnlp from Tivoli enterprise monitoring

    Posted Tue March 28, 2023 03:18 AM

    TEPS working perfectly on windows 11, this is first time i used OSX and the library its available in my folder



    ------------------------------
    wildan afif
    ------------------------------



  • 6.  RE: error launch jnlp from Tivoli enterprise monitoring

    Posted Tue March 28, 2023 08:25 AM

    L3/DEV recently told us:
    The TEP client has never formally supported the MacOS environment. The supported platforms that are documented in the ITM Guides are Windows and Linux. The statements found in the tep.jnlpt file are legacy artifacts and will be removed in a future ITM Service Pack release. But again, there has never been any formal support by the TEP Client for the MacOS.



    ------------------------------
    Bart Bogaerts
    Client Engineering - Technology Engineer
    IBM Belgium
    Brussels
    ------------------------------



  • 7.  RE: error launch jnlp from Tivoli enterprise monitoring

    Posted Wed March 29, 2023 04:44 AM

    Thanks Wildan

    That library will have been compiled for Windows architecture and will not work on OSX.

    As we can see in the email chain, TEP is not supported on OSX.

    Could you perhaps install a Windows VM on your machine ?

    regards

    John

    Unless otherwise stated above:

    IBM United Kingdom Limited
    Registered in England and Wales with number 741598
    Registered office: PO Box 41, North Harbour, Portsmouth, Hants. PO6 3AU