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Nordic ITSM User Group Meeting in Copenhagen - 2nd. October 2018

  • 1.  Nordic ITSM User Group Meeting in Copenhagen - 2nd. October 2018

    Posted Wed August 15, 2018 06:43 AM
    Edited by Kelsy Tibshraeny Mon April 29, 2019 02:21 PM
    We are pleased to announce the agenda for our second Nordic ITSM User Group Meeting taking place on the 2nd October 2018 at the IBM Client Center Copenhagen.

    Since our first meeting in May 2017 at lot has happened in the ITSM area and today we talk CSMO (Cloud Service Management and Operations) in relation to transformation of IT.

    We look forward to presenting the new IBM Cloud Application Business Insights on-premise dashboard designer tool and the new service management offering IBM Cloud App Management.

    We will do a "kick-off" for the IBM Hybrid Service Management Portfolio and Roadmap and cover the new modern Cloud Event Management SaaS solution as well as give you an update on Netcool Operations Insights news and IBM Operations Analytics – Predictive Insights.

    Agenda Headlines:

    • 09:00 – 09:30 - Registration and Tea/Coffee
    • 09:30 – 10:15 - Session 1: Kick-off for the IBM Hybrid Service Management Portfolio and Roadmap.
    • 10:15 – 11:20 - Session 2: IBM Cloud App Management V2018.2.0.
    • 11:20 – 11:30 - Short Break
    • 11:30 – 12:00 - Session 3: IBM Cloud Application Business Insights (ICABI) - New solution.
    • 12:00 – 12:45 - Lunch Break
    • 12:45 – 13:45 - Session 4: Cloud Event Management (CEM) & Netcool Operations Insights (NOI) – vNext.
    • 13:45 – 14:30 - Session 5: IBM Operations Analytics - Predictive Insights (IOA-PI).
    • 14:30 – 15:00 - Coffee Break
    • 15:00 – 16:00 - Session 6: Questions / topics from customers.
    • 16:00 – 16:30 - Closing Session, general comments and evaluation
    A detailed agenda and a meeting flyer is available in the group library


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    Willy Sejr Dierks
    IT Specialist
    IBM Danmark ApS
    Brondby
    wsd@dk.ibm.com
    +45 2560 3207
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