Hey Team,
I already have a running instance in serviceNow which has the Virtual Agent that is already set up. I want to integrate it with my watsonx assistant.
I want the watsonx assistant to be my primary bot which calls an extension that talks to the Virtual Agent Live chat bot in ServiceNow. I have no experience with serviceNow integration. Any help would be appreciated.
NOTE: I do see a servicenow integration option which handles tickets and stuff but nothing related to Virtual Agent.
#Watson Assistant
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SRIHARI CHANDRAMOULI
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