Hi. Please note this, from Technical Support:
Due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, authorization code, email address, etc... need to be handled through the SPSS Licensing support page:
https://www.ibm.com/mysupport/s/topic/0TO500000001xvJGAQ/spss-licensing
Use the blue button called "Open a case to get help with SPSS License issues" to open a case. Include all required information (e.g. authorization code, lock-code, product version, ...) so that we can immediately process your request.
For licensing questions on Student and Gradpack versions, please reach out to your vendor or academic institution where you obtained the license:
https://www.ibm.com/support/pages/spss-student-version-and-graduate-pack-resources
IBM SPSS Technical Support
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Rick Marcantonio
Quality Assurance
IBM
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Original Message:
Sent: Mon March 13, 2023 03:23 PM
From: Rachel Brown
Subject: SPSS Licensing - Authorization code does not work
I have a newly purchased copy of SPSS, which, when I try to enter the authorization code included with my purchase, gives this message:
I have tried uninstalling and re-installing, looking in the lservrc file, and contacting my company's tech support, and I cannot find the issue here. I need SPSS for my work, so I need this issue fixed ASAP.
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Rachel Brown
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