Summary
Backed by the power of innovative AI for customer care, IBM is completely re-imagining the digital experience.
With all new capabilities, the IBM AI for Customer Care portfolio is helping organizations automate and digitize much of the customer journey to adapt to rising customer expectations of rapid answers and action, at any time, on any channel they chose.
During this live presentation with a Q&A session, you'll be joined by peers as well as IBM experts to discuss:
- Empowering your customers to self-serve and answer questions digitally
- Creating a consistent experience for customers no matter the channel they choose
- Adding personalization to these digital experiences
- How to deploy AI at scale to predict your clients' needs
Please join us in this on-demand recording. Share your questions below and register to watch here.
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GIULIO SOLIANI
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