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Multilingual support with new Watson

  • 1.  Multilingual support with new Watson

    Posted Thu May 25, 2023 11:21 AM

    Hello , I am interested in discovering the latest capabilities incorporated into the new Watson Assistant that can assist my client in deploying a multilingual bot across multiple countries more efficiently, enabling a faster time-to-market while keeping operational expenses low.
    Option being identified till now are -  Full Machine Translation,Bespoke translation , External Content Management System and new instance all together
    Please note  
    Business consideration or KPO
    1. Accuracy should be high and preserve business terms
    2. Effectively handle intent recognition and response
    3. Faster country rollout with low opex
    4. Response would be from either directly from WA and WDS Content (response will be via WA)
    5. Optimise Cost
    Design Constraint
    1. No or minimal change in custom orchestration layer  
    2. Client not happy with translation service response both IBM Watson and GCP. 



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    CHARBAK Chatterjee
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