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  • 1.  How to include an email address within Watson Assistant Response?

    Posted Tue February 01, 2022 05:21 PM
    Hi everybody, I am learning how to work with Watson Assistant, and i was trying to response with an email address to contact directly with a person thru email.  But because @ means entity, when i get the response from Watson Assistant, the text is cut before the @ character.  How can i fix this problem? Regards​​

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    Elmer Wong Samaniego
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    #WatsonAssistant


  • 2.  RE: How to include an email address within Watson Assistant Response?

    Posted Wed February 02, 2022 10:22 AM
    Elmer,
    For Dialog Skills (not the new Actions) you can respond with escape characters or you can use a context variable where you set that value in quotes with an escape character in front of the @ sign (e.g. myname\\@mail.com).  If you see in the online documentation (https://cloud.ibm.com/docs/assistant?topic=assistant-entities) it will show you how to capture someone sharing an email address.


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    BRANDON SWINK
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  • 3.  RE: How to include an email address within Watson Assistant Response?

    Posted Mon February 07, 2022 09:56 AM
    Thank you so much.  It was very helpful.

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    Elmer Wong Samaniego
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  • 4.  RE: How to include an email address within Watson Assistant Response?

    Posted Wed February 02, 2022 05:20 PM
    You can also use the mailto: link to embed the email as a clickable link.  In the dialog text just use <a href=mailto:name\@domain.com>Email us</a>

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    Graham Walker
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