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Dialogue Architecture for decision tree

  • 1.  Dialogue Architecture for decision tree

    Posted Thu May 19, 2022 04:58 PM
    Hello, I'm building out steps for a decision tree in the Watson assistant. I'm curious how other people handle the use case of guiding a conversation with predetermined prompts a user can select to move to next steps. The dialogue tree is complex, so it starts with 5 pre-defined user responses that Watson will respond to, present an answer, and ask a follow-up, which will trigger a 

    From my understanding, there is not a way to make Watson's response conditional based on pre-defined customer responses set in advance.

    I experimented with making actions the same as the pre-defined custom responses but it's 50-50 in registering the message. I acknowledge Watson is better suited to identify the intent of the language/question. How did you did your dialogue tree and the architecture/setup you used on the front-end. 

    Many thanks.


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    Henry Roberts
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