Decision Optimization

 View Only
Expand all | Collapse all

Broken Download Links for CPLEX through IBM Academic Initiative

  • 1.  Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Tue October 05, 2021 02:09 PM

    I am currently having a lot of trouble finding a working link to download CPLEX through the IBM Academic Initiative. Specifically:

    1. The CPLEX Product Website includes a link to "Get the no-cost academic edition." This directs to https://www.ibm.com/academic/technology/data-science which is an empty page.

    2. Xavier's blog post "CPLEX Optimization Studio is free for students and academic" includes the following link:  http://ibm.biz/CPLEXonAI. This also leads to an https://www.ibm.com/academic/technology/data-science, which is also an empty page.

    The issues persist regardless of whether I use Chrome or Safari, or whether I have enabled/disabled adblocking. I think that the links are directing to the correct page, but that the page does not exist (see attachment)

    I am wondering if anyone has a working link to download the latest version of CPLEX through the IBM Academic Initiative? If not, could someone confirm that the links are not working for them as well? 




    ------------------------------
    Berk Ustun
    ------------------------------


    #DecisionOptimization


  • 2.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Mon February 06, 2023 09:05 AM
    The same problem is happening to me. I've tried from many devices and problem still persist.

    ------------------------------
    Alcides Ribeiro
    ------------------------------



  •   3.  RE: Broken Download Links for CPLEX through IBM Academic Initiative
    Best Answer

    Posted Mon February 06, 2023 12:12 PM
    Hello Alcides

    The Academic Initiative/SkillsBuild website has experienced technical difficulties for several days. The team is working to restore normal service.
    In the interim, you can download the CPLEX Optimization Studio Community Edition. Note that this edition is limited in the problem size it can solve.
    You can sign up for the CE here:
    https://www.ibm.com/account/reg/us-en/signup?formid=urx-20028

    ------------------------------
    Rory Keeley
    ------------------------------



  • 4.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Thu March 02, 2023 12:40 PM

    Hi Rory,

    I am experiencing the same problem saying that the resource is currently unavailable. My address is labedisa@smail.uni-koeln.de and I go to the University of Cologne.

    Could you kindly help me? I need the academic version for a seminar paper.

    Thank you,

    Lina



    ------------------------------
    Lina Abed Isa
    ------------------------------



  • 5.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Fri March 03, 2023 03:29 PM

    Hi Rory, 

    I've been experiencing the same problem for a week now - the download link pops up a message saying 'Requested resource is currently unavailable. Please try again later.' 

    My registered email:   jakub.chromy@postgrad.manchester.ac.uk

    Would you be so kind and help me with this, too, please? Thank you.



    ------------------------------
    Jakub Chromy
    ------------------------------



  • 6.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Tue April 04, 2023 11:02 AM

    Dear Rory,

    I have the same issue as others in this thread (Requested resource is currently unavailable, please try again later! )  Could you please help me solve this problem? I've already signed up to the Academic Initiative website using my school email: sms6909@psu.edu. Thanks!

    Shiyu Sun



    ------------------------------
    Shiyu Sun
    ------------------------------



  • 7.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Wed April 05, 2023 12:27 PM

    Hello Shiyu

    I'm investigating.

    regards



    ------------------------------
    Rory Keeley
    ------------------------------



  • 8.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Thu April 13, 2023 03:57 PM

    Hi rory, i am facing the same issue plus i have just posted a reply with a tiny error in my email which is 210006927@aluno.unb.br

    regards, 

    daniel fogo



    ------------------------------
    Daniel Soares Fogo
    ------------------------------



  • 9.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Thu April 13, 2023 03:58 PM

    Hi Rory,

    I am experiencing the same problem saying that the resource is currently unavailable. My address is leonardo.bellin@studenti.unipd.it and I go to the University of Padua.

    Could you kindly help me? I need the academic version for an exam thesis.

    Thank you,

    Leonardo



    ------------------------------
    Leonardo Bellin
    ------------------------------



  • 10.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Fri April 14, 2023 08:22 AM

    Hello Leonardo

    I'm investigating.

    regards 



    ------------------------------
    Rory Keeley
    ------------------------------



  • 11.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Mon June 26, 2023 11:02 AM

    Good answer



    ------------------------------
    Selin Moran
    ------------------------------



  • 12.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Fri October 13, 2023 05:58 AM

    Hi Rory,

    I am experiencing the same problem saying that the resource is currently unavailable. 

    My address is r.li@liacs.leidenuniv.nl

    Could you kindly help me? 

    Thank you!

    Rui



    ------------------------------
    Rui Li
    ------------------------------



  • 13.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Fri October 13, 2023 06:03 AM

    Hello Rui

    Normally this issue clears after 24 hours. Can you please clear your browser cache, log in again to the Academic Initiative, and try again?

    regards

    Rory



    ------------------------------
    Rory Keeley
    ------------------------------



  • 14.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Mon October 16, 2023 02:58 PM

    Hi Rory,

    I am experiencing the same problem saying that the resource is currently unavailable. My address is c2172203@student.cankaya.edu.tr and I go to the Çankaya University

    Could you kindly help me? I need the academic version for a seminar paper.

    Thank you,

    Lina



    ------------------------------
    Berkay Orkun Erkılınç
    ------------------------------



  • 15.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Tue October 17, 2023 11:53 AM

    Hi Rory, 

    I've been experiencing the same problem for a while now - the download link pops up a message saying 'Requested resource is currently unavailable. Please try again later.' 

    I need the full cplex version for my thesis, I installed the community version however i am exceeding the variable limit.

    I would love some help!

    My university e-mail is: jose.p.silva.marques@tecnico.ulisboa.pt 

    Thank you.



    ------------------------------
    José Marques
    ------------------------------



  • 16.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Wed October 18, 2023 08:35 AM

    Hello José 

    We had a system outage earlier this week that prevented some users accessing the downloads page. 

    Can you please try clearing your browser cache and logging back in to the Skills Build website?

    thanks

    Rory



    ------------------------------
    Rory Keeley
    ------------------------------



  • 17.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Thu October 19, 2023 08:09 AM

    Hi Rory,

    I am experiencing the same problem saying that the resource is currently unavailable.

    I already registered ibm academic, and tried to download since yesterday, and changed browsers and cleared caches so many times, problem still happens.

    My email is tumur-ochir.n@ufe.edu.mn and I am a teacher at The Institute of Finance and Economics.

    Could you kindly help me?

    I need the academic version since free version cannot solve my problem for a paper.

    Kind regards,



    ------------------------------
    Tumur-Ochir Nasanjargal
    ------------------------------



  • 18.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Thu October 19, 2023 08:12 AM

    Hello Tumur-Ochir

    Normally this problem takes about 24 hours to clear. Has it been a full 24 hours since you first tried?

    regards

    Rory



    ------------------------------
    Rory Keeley
    ------------------------------



  • 19.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Tue October 24, 2023 10:14 AM

    Hi rory, i am facing the same issue that the ressource is not availble using this mail nedjma.abidallah@univ-biskra.dz

    regards, 



    ------------------------------
    Nedjma Abidallah
    ------------------------------



  • 20.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Tue October 24, 2023 10:16 AM

    Hello Nedjma

    This issue can take one business day to clear. Can you please try again tomorrow?

    thanks

    Rory



    ------------------------------
    Rory Keeley
    ------------------------------



  • 21.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Mon October 30, 2023 03:43 PM

    Hi Rory,

    I went to this page: http://ibm.biz/CPLEXonAI and registered. Then I went to the Software section, clicked ILOG CPLEX Optimization Studio, Download, and downloaded the image suitable for my computer. BUT! It appears to be the Community Edition. There are no other links. Where can I find the link to the Academic Edition?

    This is the exact image I downloaded:

    Thanks!



    ------------------------------
    Laura Fur
    ------------------------------



  • 22.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Thu November 02, 2023 11:44 AM

    Hi Laura

    That part number M08T2ML corresponds to the full version of CPLEX Optimization Studio 22.1.1 on osX. 

    Can you please check in the IDE under Help > About, do you see 
    Version: 22.1.1.0
    Build Id: Community Edition

    If so, there's a mapping problem in the downloads. 
    If you don't see "Build Id: Community Edition", the problem may come from an installation of docplex for Python (installed for example via pip or conda), which would include the community edition version of the engines. 

    If that's the case, you need to update your Python environment to use the engines installed with CPLEX Optimization Studio. 

    If `pip list` or the equivalent conda command shows 'cplex' or 'docplex', remove these. Then run the command to install the Python code from the installed version of CPLEX Optimization Studio: $ python /Applications/CPLEX_Studio2211/python/setup.py install

    regards

    Rory



    ------------------------------
    Rory Keeley
    ------------------------------



  • 23.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Mon May 01, 2023 09:11 AM

    Hi Rory,
    I want to download an older version of CPLEX (v.2.8). However, my request to register through the IBM Academic Initiative was denied.


    Kindly help me with this.

    Email: shail@qibebt.ac.cn
    Institution: Qingdao Institute of Bioenergy and Bioprocess Technology

    Best wishes



    ------------------------------
    shailesh nair
    ------------------------------



  • 24.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Tue May 02, 2023 12:39 PM

    Hi Shailesh, 

    Could you try to clear your cache and retry tomorrow please ? 

    Regards,



    ------------------------------
    Aurelie Folacci
    ------------------------------



  • 25.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Wed May 03, 2023 01:37 AM
    Edited by shailesh nair Wed May 03, 2023 02:55 AM

    I tried after clearing the cache (24 hrs later) and even used an alternate system to register, but I continue to receive the error message stating that my request to join the IBM Academic Initiative has been denied.



    ------------------------------
    shailesh nair
    ------------------------------



  • 26.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Tue May 02, 2023 12:39 PM

    Hi Rory,

    I have the same problem and I really need CPLEX urgently for my thesis.
    I would be very grateful if you could help out.

    Email: 484859jb@student.eur.nl
    University: Erasmus University Rotterdam

    Many thanks in advance.

    <quillbot-extension-portal></quillbot-extension-portal>



    ------------------------------
    Jorn Bootsma
    ------------------------------



  • 27.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Tue May 02, 2023 12:41 PM

    Hello Jorn, 

    Please could you try to clear your cache and retry tomorrow ? 

    Thanks

    Best regards,



    ------------------------------
    Aurelie Folacci
    ------------------------------



  • 28.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Wed May 03, 2023 09:36 PM
    Edited by shailesh nair Wed May 03, 2023 09:37 PM

    Hi Aurelie @Aurelie Folacci 

    I tried after clearing the cache (24 hrs later) and even used an alternate system to register, but I continue to receive the error message stating that my request to join the IBM Academic Initiative has been denied. could you Kindly help me to get a CPLEX (v.2.8) through the IBM Academic Initiative. My details are:

    Name: Shailesh Nair
    Email: shail@qibebt.ac.cn
    web: http://mbcs.qibebt.ac.cn/eng/
    Institution: Qingdao Institute of Bioenergy and Bioprocess Technology

    Thank you and best wishes.



    ------------------------------
    Shailesh Nair
    ------------------------------



  • 29.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Thu May 04, 2023 04:38 AM

    Dear Shailesh,

    I'm investigating. 

    Best regards,



    ------------------------------
    Aurelie Folacci
    ------------------------------



  • 30.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Fri May 05, 2023 05:07 AM
    Edited by shailesh nair Fri May 05, 2023 05:08 AM

    duplicate



    ------------------------------
    shailesh nair
    ------------------------------



  • 31.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Thu May 04, 2023 08:40 AM

    Hello Shailesh, 

    After investigation, you are not register to the Academic Initiative. Please register to this page: https://ibm.biz/CPLEXonAI

    Best regards,



    ------------------------------
    Aurelie Folacci
    ------------------------------



  • 32.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Fri May 05, 2023 05:08 AM

    Hi Aurelie, 

    You are correct that I am not registered because I receive the above-mentioned error when submitting the registration form. Using the link (https://ibm.biz/CPLEXonAI) you provided, I also attempted to register. However,  I still receive the same error message that says "Unfortunately, you have already requested access to the IBM SkillsBuild Software Downloads program and that request has been denied." 

    Kindly help me with the registration so that I can download the CPLEX 12.8 academic version.

    Thank you



    ------------------------------
    shailesh nair
    ------------------------------



  • 33.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Thu May 04, 2023 08:08 PM

    Dear Rory,

    I am also experiencing the same problem "resource not available, please try again later". My email is guilherme.oliveira-chagas.1@ulaval.ca and my institution is Laval University. Could you help me?

    Many thanks.

    Best,

    Guilherme.



    ------------------------------
    Guilherme Chagas
    ------------------------------



  • 34.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Tue May 09, 2023 10:38 AM

    Hello Guilherme

    I'm investigating.

    regards



    ------------------------------
    Rory Keeley
    ------------------------------



  • 35.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Tue May 09, 2023 10:48 AM

    Hello Guilherme

    The academic initiative site admin cannot see any issue with your account. Can you please clear your browser cache and try again?

    regards



    ------------------------------
    Rory Keeley
    ------------------------------



  • 36.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Thu May 11, 2023 08:07 PM

    Hi @Rory Keeley

    I have been trying to register for the academic initiative site as an academic staff. However, I receive an error saying "Unfortunately, you have already requested access to the IBM SkillsBuild Software Downloads program and that request has been denied."  I tried clearing the browser cache, changing the browser, and also changing to a different computer system but the result is the same. Probably my academic institute is not registered. 


    Kindly help me with the registration so that I can download the CPLEX 12.8 academic version.

    My details are:
    Email: shail@qibebt.ac.cn
    Institution: Qingdao Institute of Bioenergy and Bioprocess Technology, Chinese Academy of Sciences

    Best wishes




    ------------------------------
    shailesh nair
    ------------------------------



  • 37.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Wed June 21, 2023 04:54 AM

    Hello Shailesh

    Sorry for the late reply. If your academic institute isn't registered, someone from the institute can register here: https://skillsbuild.org/organizations-supporting-college-students/register 

    regards

    Rory



    ------------------------------
    Rory Keeley
    ------------------------------



  • 38.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Tue June 20, 2023 02:59 PM

    Hi Rory, 

    I've been experiencing the same problem for a week now - the download link pops up a message saying 'Requested resource is currently unavailable. Please try again later.' 

    My registered email:   gerardo.contrera@upa.edu.py

    Would you be so kind and help me with this, too, please? Thank you.



    ------------------------------
    Gerardo Contrera
    ------------------------------



    ------------------------------
    Gerardo Contrera
    ------------------------------



  • 39.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Wed June 21, 2023 04:47 AM

    Hello Gerardo

    I will check with the site administrator. 

    Can you please try deleting your cache or using a different browser? Normally this problem shouldn't continue for more than 24 hours.

    regards

    Rory



    ------------------------------
    Rory Keeley
    ------------------------------



  • 40.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Thu June 29, 2023 09:19 AM

    Hi,

    I have the same problem. I already tried to delete my cache and used a different bowser but the problem persits. Can you please help?



    ------------------------------
    Elias Schede
    ------------------------------



  • 41.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Thu June 29, 2023 09:21 AM

    Hi,

    I have the same problem. I tried different browsers and emptied my cache. Can you please help?



    ------------------------------
    Elias Schede
    ------------------------------



  • 42.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Thu June 29, 2023 09:33 AM

    Hi,

    I have the same problem. I have tried downloading with different browsers and also emptied my cache. Could you please check for me too?:/



    ------------------------------
    Elias Schede
    ------------------------------



  • 43.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Thu June 29, 2023 09:33 AM

    Hi,

    for me, it is the same. I have tried different browsers and cleaned my cache. Could you please help?



    ------------------------------
    Elias Schede
    ------------------------------



  • 44.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Tue July 04, 2023 08:53 AM

    Hello Elias

    Does the problem still persist? Normally it is fixed after 24 hours.

    regards

    Rory



    ------------------------------
    Rory Keeley
    ------------------------------



  • 45.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Mon June 26, 2023 11:04 AM

    Hi,

    I have the same problem. "Requested source is currently unavailable, please try again later!"

    I already use the cplex academic version in my another computer. I downloaded it with this acount. I should download my second computer to gain time when running the codes. Can i do it ? Is the problem related with this situation?

    Could you help me? :(

    Thanks



    ------------------------------
    Ayberk Canpolat
    ------------------------------



  • 46.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Mon June 26, 2023 12:35 PM

    Hello everyone,

    I cannot login into my IBM community account, why? Why is happening this? It took me one day to set up a new account and start contributing with valid answers to the persons that were in need. I need your help. Thank you

    On 26/06/2023 17:06, Ayberk Canpolat via IBM TechXchange Community wrote:
    01000188f83dbfff-91b53694-4eef-49f2-aec4-39b7da5fbc4e-000000@email.amazonses.com">
    Hi, I have the same problem. "Requested source is currently unavailable, please try again later!" I already use the cplex academic version in...
    IBM TechXchange Community

    Decision Optimization

    Post New Message
    Re: Broken Download Links for CPLEX through IBM Academic Initiative
    Reply to Group Reply to Sender
    Ayberk Canpolat
    Jun 26, 2023 11:04 AM
    Ayberk Canpolat

    Hi,

    I have the same problem. "Requested source is currently unavailable, please try again later!"

    I already use the cplex academic version in my another computer. I downloaded it with this acount. I should download my second computer to gain time when running the codes. Can i do it ? Is the problem related with this situation?

    Could you help me? :(

    Thanks



    ------------------------------
    Ayberk Canpolat
    ------------------------------
      Reply to Group Online   View Thread   Recommend   Forward   Flag as Inappropriate  




     
    You are receiving this notification because you followed the 'Broken Download Links for CPLEX through IBM Academic Initiative' message thread. If you do not wish to follow this, please click here.

    Update your email preferences to choose the types of email you receive

    Unsubscribe from all participation emails




    Original Message:
    Sent: 6/25/2023 11:44:00 AM
    From: Ayberk Canpolat
    Subject: RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Hi,

    I have the same problem. "Requested source is currently unavailable, please try again later!"

    I already use the cplex academic version in my another computer. I downloaded it with this acount. I should download my second computer to gain time when running the codes. Can i do it ? Is the problem related with this situation?

    Could you help me? :(

    Thanks



    ------------------------------
    Ayberk Canpolat
    ------------------------------


  • 47.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Tue June 27, 2023 05:43 AM

    Dear Ayberk, 

    Could you retry please ? 
    Best regards,



    ------------------------------
    Aurelie Folacci
    ------------------------------



  • 48.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Thu June 29, 2023 03:01 PM

    Hi Rory, 

    I've been experiencing the same problem. The download link pops up a message saying 'Requested resource is currently unavailable. Please try again later.' 

    My registered email:   bruno@ci.ufpb.br

    Would you be so kind and help me with this, too, please?

    Thank you,

    Bruno Pessoa



    ------------------------------
    Bruno Pessoa
    ------------------------------



  • 49.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Fri June 30, 2023 04:09 AM

    Dear Bruno, 

    Please could you try again ? 

    best regards,



    ------------------------------
    Aurelie Folacci
    ------------------------------



  • 50.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Fri June 30, 2023 10:43 AM
    Hi Rory,

    The problem persists. Could you check it out one more time, please?

    Best Regards.






  • 51.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Fri June 30, 2023 11:49 AM

    Hi,

    I am experiencing the same problem. "Requested resource unavailable, please try again later!". I need the academic version of Cplex for my thesis. Could someone pelase help me?

    My registered email is wagner.castro@ifsp.edu.br

    Best regards,

    Wagner Castro





    ------------------------------
    Wagner Ferraz Castro
    ------------------------------



  • 52.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Tue July 04, 2023 08:54 AM

    Hello Wagner

    Can you please check again after clearing your browser cache?

    regards

    Rory



    ------------------------------
    Rory Keeley
    ------------------------------



  • 53.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Wed July 05, 2023 09:48 AM

    Hello Rory,

    I have been facing the same issue, "Requested resource unavailable, please try again later!".

    I have also tried it after clearing my cache, but the message still persists.

    Can you please be so kind and help me with this as well?

    My registered email: a11772863@unet.univie.ac.at

    Thank you & Best Regards,
    Ondrej



    ------------------------------
    Ondrej Strauch
    ------------------------------



  • 54.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Wed July 05, 2023 11:59 AM

    Hello Ondrej

    Normally this issue is resolved about 24 hours after you encounter it. Can you please check again tomorrow?

    If the problem remains I will escalate it to the administrator. 

    thanks

    Rory



    ------------------------------
    Rory Keeley
    ------------------------------



  • 55.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Wed July 05, 2023 05:05 PM

    Hello Rory,

    I checked it again and it worked
    Thank you very much for your help and support.

    Best Regards,
    Ondrej



    ------------------------------
    Ondrej Strauch
    ------------------------------



  • 56.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Wed July 12, 2023 01:58 PM

    Hello Rory, 

    I have been facing the issue "Requested resource unavailable" when trying to download IBM SPSS Modeler through the Academic Initiative as well. Have tried to clear my cache and open a support ticket but neither have worked. My email is haeden.overby@usm.edu. If you could help it would be appreciated.

    Thanks

    Haeden



    ------------------------------
    Haeden Overby
    ------------------------------



  • 57.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Thu July 13, 2023 04:04 AM

    Hello Haeden

    Normally this issue is resolved about 24 hours after you encounter it. Can you please check again later today?

    If the problem remains I will escalate it to the administrator. 

    regards

    Rory



    ------------------------------
    Rory Keeley
    ------------------------------



  • 58.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Mon August 28, 2023 10:52 AM

    Hello, It seems that I am unable to download CPLEX for students and academicians version of the software despite registering for it. The download button only opens an empty download page. On my account, it says that subscription is active. 

    My ID is p20210430@pilani.bits-pilani.ac.in

     



    ------------------------------
    Akanksha Sharma
    ------------------------------



  • 59.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Mon August 28, 2023 12:06 PM

    Hello Akanksha

    From your screenshot it looks like you are registered for the Community Edition (Free Edition) rather than for the Academic Edition (full edition). 

    The access to Academic version is granted to you after you register for the Academic Initiative program with your academic email and your access is validated.

    Please register on this page: https://ibm.biz/CPLEXonAI  

    regards

    Rory



    ------------------------------
    Rory Keeley
    ------------------------------



  • 60.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Mon August 28, 2023 10:56 AM

    Hello Rory,

    I have been facing the issue "Requested resource unavailable" when trying to download IBM CLEX Optimization Studio through the Academic Initiative as well. I waited one day and it is not resolved. Can you help me with that? My email is uk053097@student.uni-kassel.de. I am studying at University of Kassel, Germany.

    Best regards,

    Minh



    ------------------------------
    Thanh Minh Nguyen
    ------------------------------



  • 61.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Mon August 28, 2023 12:09 PM

    Hello Minh

    I will investigate with the site administrator.

    regards

    Rory



    ------------------------------
    Rory Keeley
    ------------------------------



  • 62.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Thu August 31, 2023 03:54 AM

    Hello Minh

    The site administrator tells me it should be fixed now. Can you please try again?

    thanks

    Rory



    ------------------------------
    Rory Keeley
    ------------------------------



  • 63.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Mon September 04, 2023 11:03 AM

    Hi Rory, i am facing the same problem. 

    "Requested resource unavailable, please try again later!".

    My email is 1728961@donga.ac.kr 

    I am studying at University of Donga, korea.

    regards, 

    Sang Woo Song



    ------------------------------
    상우 송
    ------------------------------



  • 64.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Mon September 04, 2023 11:05 AM

    Hello Sang Woo

    I'm investigating.

    regards



    ------------------------------
    Rory Keeley
    ------------------------------



  • 65.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Tue September 05, 2023 04:47 AM

    Hello Sang Woo

    Can you please clear your browser cache and try again?

    regards



    ------------------------------
    Rory Keeley
    ------------------------------



  • 66.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Tue October 03, 2023 10:42 AM

    I am having the same problem: "Requested resource unavailable, please try again later!

    My email is jpbrooks@vcu.edu

    Paul Brooks



    ------------------------------
    Paul Brooks
    ------------------------------



  • 67.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Wed October 04, 2023 08:08 AM

    Hello Paul

    Normally this problem clears after 24 hours.

    Can you please empty your browser cache and try again?

    regards



    ------------------------------
    Rory Keeley
    ------------------------------



  • 68.  RE: Broken Download Links for CPLEX through IBM Academic Initiative

    Posted Wed October 04, 2023 09:24 AM
    I got it to work, thank you.