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Analytics date range beyond one month back?

  • 1.  Analytics date range beyond one month back?

    Posted Thu July 14, 2022 12:55 PM
    Hi,

    In the Analytics view of my Watson Assistant instances, I don't seem to be able to select dates further back than the past 30 days.  Is this a known limitation or is there some way to view older analytics data?

    /Björn

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    Björn Þór Jónsson
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    #WatsonAssistant


  • 2.  RE: Analytics date range beyond one month back?

    Posted Thu July 14, 2022 02:34 PM
    Bjorn,

      This is a known limitation.  The different paid plans will allow you to pull analytics data that is even older (up to 90 days).  The expectation is that you should pull Analytics data via the API once a week, and store this.  Then you would have a full audit log of all Watson Assistant conversations.

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    Daniel Toczala
    Community Leader and Customer Success Manager - Watson
    dtoczala@us.ibm.com
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