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Testing a Chatbot with k-folds Cross Validation 

Thu July 09, 2020 03:21 PM

"K-folds cross validation helps you find confusion in your training data and intents. It does NOT predict runtime performance on utterances it has not previously seen, however it can help determine if your initial intent structure is clear or confusing, as well as identify places where additional training is needed. You should perform k-folds during bot development, after you have done enough user research to determine what intents they need from the chatbot but before you distribute the assistant to a broader audience."

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