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UCD agent showing Unlicensed

  • 1.  UCD agent showing Unlicensed

    Posted Wed June 09, 2021 07:42 AM

    We have a UCD 6.1.1.2 installation with correct license server configured in its settings. We added an agent it got successfully added and shows online when started but it shows "Unlicensed". Would like to know what could be the reason?


    #SupportMigration
    #UrbanCodeDeploy
    #Support


  • 2.  RE: UCD agent showing Unlicensed

    Posted Thu June 10, 2021 02:20 AM

    Hi Abhijeet,

    You can troubleshoot this issue enabling trace and reviewing the files lmgrd.log and the rct_license.log:

    https://www.ibm.com/support/pages/mustgather-read-first-ibm-urbancode-deploy#LicensingIssues

    I hope it helps.


    #UrbanCodeDeploy
    #Support
    #SupportMigration